HOPE Coordinator

Pueblo Diversified Industries IncPueblo, CO
Onsite

About The Position

The HOPE Coordinator is responsible for supporting the implementation, coordination, and growth of Pueblo Diversified Industries' HOPE (Helping Our Partners Engage) Program. This position serves as a primary contact for participating families, assists with program development and delivery, coordinates events and activities, supports community partnerships, and helps families navigate resources related to intellectual and developmental disabilities and transition services.

Requirements

  • Must be age 21 or over.
  • Must pass a pre-hire drug and background screen, as well as random drug screens.
  • Must be computer-literate, comfortable with technology.
  • Well-developed oral and written communication skills.
  • Must be able to complete and pass First Aid, CPR, and other required training.
  • Possess a valid driver's license and agree to a review of your motor vehicle record if driving a PDI vehicle.
  • Provide proof of automobile insurance and required automobile insurance limits if driving your vehicle on PDI business.
  • High School Diploma or GED required.
  • Proficiency in Microsoft Office, Google Workspace, email, database systems, and other technology platforms utilized by PDI.
  • Ability to learn and become proficient in software and systems utilized by PDI.
  • Demonstrated ability to build positive relationships with families, community partners, schools, and stakeholders.
  • Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities and projects.
  • Ability to read, analyze, and interpret complex documents and general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions, common inquiries, or complaints from groups of managers, clients, customers, regulatory agencies, stakeholders, and the general public.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • High-level knowledge of the Microsoft Office suite of products, Internet software, and communications systems, and specialized software specific to the employee's area(s) of responsibility.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret various technical instructions in mathematical, written word, or diagram form and deal with abstract and concrete variables.
  • Must often lift and/or move up to 25 pounds, rarely lift and/or move up to 50 pounds, and very rarely lift and/or move up to 100 pounds with the aid of an assistive device.
  • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Required to reach with hands and arms and talk or hear.
  • Frequently required to stand, walk, sit, use hands and fingers, handle, or feel; climb or balance, and stoop, kneel, or crouch.

Nice To Haves

  • Parent, caregiver, or family member with lived experience supporting and navigating services, educational systems, transition planning, healthcare systems, and community resources for an individual with intellectual or developmental disabilities is strongly preferred.
  • Relevant lived experience supporting an individual with intellectual or developmental disabilities may be considered in place of formal education or professional experience requirements.

Responsibilities

  • Serve as a primary point of contact for families participating in the HOPE Program.
  • Build and maintain positive relationships with participating families.
  • Assist families in identifying and accessing community resources and supports.
  • Conduct outreach and follow-up communication with families.
  • Provide information regarding transition planning, adult services, and community opportunities.
  • Assist in welcoming and onboarding new families into the HOPE Program.
  • Support the development of family engagement opportunities and peer connections.
  • Coordinate day-to-day implementation of H.O.P.E. programming and activities.
  • Assist in planning and executing educational workshops, training, and family engagement opportunities.
  • Maintain participant records, registrations, and attendance tracking.
  • Coordinate communications related to PDI/ H.O.P.E. events and activities.
  • Assist in developing program materials and resources for families.
  • Support implementation of grant-funded activities and deliverables.
  • Assist the Director of Community Engagement in achieving program goals and objectives.
  • Assist in developing and maintaining relationships with schools, community partners, service providers, and stakeholders.
  • Represent the HOPE Program at community events, transition fairs, and outreach opportunities.
  • Promote awareness of HOPE services and programming throughout the community.
  • Assist with recruitment of participants, volunteers, and future Family Navigators.
  • Support collaborative efforts that strengthen opportunities for individuals with intellectual and developmental disabilities and their families.
  • Assist with planning, coordinating, and implementing HOPE events and activities.
  • Coordinate event logistics, including registrations, volunteers, vendors, and participant communications.
  • Support event setup, execution, and follow-up activities.
  • Assist in identifying sponsorship, partnership, and engagement opportunities for HOPE events.
  • Maintain accurate program records and participant data.
  • Track program participation, outcomes, and engagement metrics.
  • Assist with surveys, evaluations, and the collection of participant feedback.
  • Support grant reporting and documentation requirements.
  • Provide reports and updates as requested by the Director of Community Engagement & HOPE Director.
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