Honda Service Advisor

Planet Honda•Golden, CO

4d•Onsite

About The Position

Planet Honda is seeking a self-motivated individual with an energetic and positive attitude to join their team as a Honda Service Advisor. This role is crucial for driving service sales and gross profit. The Service Advisor will be responsible for greeting customers, gathering necessary information for vehicle repairs, coordinating with technicians, ensuring customer satisfaction with completed work, and recommending additional necessary repairs or maintenance. This position significantly influences service business volume, repeat customer business, and overall customer satisfaction. Planet Honda is a local, family-owned dealership with strong community ties and is recognized as one of the fastest-growing dealerships in Colorado. They offer a comprehensive training program designed for career success. The ideal candidate will possess a passion for excellence, customer service, and a genuine interest in automobiles. Honda is a highly respected and trusted brand with a loyal customer base. This role requires a team player who can work with limited supervision and perform detailed, quality work.

Requirements

Self-motivated
Enjoy working with customers
Energetic and positive attitude
Passion for excellence
Passion for customer service
Enjoy automobiles
Team player
Can work with limited supervision
Can perform quality and detailed work

Responsibilities

Greet customers upon arrival and gather customer information necessary to make appropriate vehicle repairs.
Follow up with technicians and ensure customer satisfaction with the work performed.
Sell any additional repair/maintenance work needed on the vehicle.
Influence the volume of service business and repeat customer business.
Play a key role in ensuring customer satisfaction.