Homeowners Insurance Specialist (Mortgage Servicing)

SERVION INC•New Brighton, MN

4d•$21 - $24•Onsite

About The Position

Extensive administrative work involved in operations of the Insurance operations of the Servicing Department. Coordination of various functions of flood insurance, hazard insurance, wind/earthquake insurance, homeowner’s associations (HOA) and investor guidelines. Specialist’s work is involved in servicing the mortgage loans and providing direct member service to the borrowers. Primary contacts include borrowers, agents, investors and vendors.

Requirements

Thorough knowledge of first mortgage real estate lending practices, including federal regulatory requirements, state regulations, agency and Credit Union requirements.
Familiarity with AllRegs.
Basic MS Office skills.
Proficient with mortgage loan software.
Reporting, letter preparation, group presentation and other related communications skills.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Attend meetings or perform other assignments at locations outside the office, if necessary.

Nice To Haves

Experience with Allied Solutions LLC.
Experience with lender-placed insurance.
Experience with insurance carriers (Allstate, American Family, Farmers, State Farm, etc.).

Responsibilities

Entry Level: Know and understand investor/insurer guidelines specifically FHA, FNMA, GNMA, FHLMC, VA, FHLB, USDA.
Monitors insurance vendor for compliance with investor guidelines.
Disburses hazard, flood, wind, earthquake, and HOA premiums in a timely manner.
Prepares bank account transfers.
Monitors timely payment of non-escrow items; pay bills, enforce coverage and establish escrow accounts as necessary.
Senior – Level II: Must be able to perform all responsibilities and functions listed for Level I with a high degree of independence
Responsible for the training of new and current Insurance Specialists
Serve as a resource for other Insurance Specialists regarding Insurance operations, policies or procedures.
Execute account resolution according to investor specifications.
Handle escalated insurance matters, includes researching and providing a resolution to the borrower of investor.
Primary contact and weekly reporting to insurance vendor.