Homeowner Liability Lead Litigation Desk Adjuster (Primarily Home)

American Family Insurance•Minneapolis, MN

1d•$88,000 - $145,000•Hybrid

About The Position

You'll investigate and maintain highly complex property/casualty claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. Demonstrates experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. May specialize in liability, property or catastrophe claims. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Requirements

Demonstrated ability to handle 3rd party, multi-line claims across our operating territories.
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated ability to efficiently and effectively handle complex claims.
Extensive knowledge of policies and endorsements coverages.
Successfully applied knowledge of each phase of the claim handling process.
Obtain state specific property casualty claims licensing as required.

Nice To Haves

Litigation experience preferred but not required.

Responsibilities

Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Checks for prior claims and recognizes environmental exposures.
Participates in High Damage Reviews (HDR) to address coverage issues and exposure.
Handles claims on a good faith basis.
Handles both 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
Interprets claim history coverages.
Makes independent decisions but recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.