Homecare Scheduler

Senior Helpers McKinney•McKinney, TX

5d•Onsite

About The Position

Our organization is looking for an organized, outgoing self starter to join our growing team. In this position, the Scheduler will manage scheduling, maintain physical and electronic files, and inventory/ordering office supplies. The Scheduler will also assist with a variety of clerical and administrative duties. These tasks include greeting clients/caregivers, answering phones, managing email, mail correspondence and calendars. As the first point of contact, the Scheduler needs to maintain a professional appearance and a warm and sincere demeanor at all times, via telephone and in-person.

Requirements

High school diploma or GED certificate
Home care/ Home health scheduling experience required
Caregiving experience required
Administrative or clerical experience required.
Experience with Clear Care/Wellsky software REQUIRED
Computer proficiency
Organizational and time management skills
Attention to detail.
Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills
Calm and professional appearance

Nice To Haves

Associate degree or bachelor's degree preferred, but not required.

Responsibilities

Scheduling.
Answer all calls in a warm and professional manner.
Filing.
Meet and greets for new clients/Caregivers.
Respond to emails
Manage mail correspondence
Greet clients, caregivers and visitors
Help maintain office calendar
Perform data entry and filing tasks.
Manage inventory of office supplies
Ensure all communication is sent in a timely manner according to policy
Answer and screen incoming phone calls in a pleasant, courteous manner
Input client leads into home care software, and create and send client welcome packets and prospect information
Input caregiver information into home care software
Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation
Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible
Perform other clerical tasks as needed and assigned