Homecare Scheduler

Masonicare Corp•Norwich, CT

10d•Onsite

About The Position

This role is responsible for preparing, coordinating, and maintaining the day-to-day activities related to scheduling HHA visiting staff to address patient primary needs. The position involves performing clerical duties related to the scheduling department and ensuring agency goals and objectives are met.

Requirements

High School Diploma or equivalency required.
Demonstrated working knowledge of computerized scheduling software.
Must possess reliable transportation and a valid Driver’s License.

Nice To Haves

Some college preferred.

Responsibilities

Input schedules into the computer scheduling system.
Schedule visits based on continuity of care for both staff and patients.
Coordinate scheduling adjustments needed on a daily basis.
Monitor and report assigned visits not completed.
Communicate with patients regarding visiting staff schedules and schedule changes.
Build associated personnel into patient files and review schedules to assure maximum consistency of visit staff for each patient scheduled.
Assign visits based on maintaining a low re-hospitalization rate.
Match schedules to ensure that all visits are completed in a timely manner by the staff.
Perform functions to support the clinical verification process as needed.
Communicate effectively and tactfully with patients and/or their families, recognizing their age, cultural diversity, needs, abilities and physical condition.
Perform other duties as assigned.