Homecare Performance Leader
Korean Women's Association•Lakewood, WA
•Onsite
About The Position
Korean Women's Association (KWA) is seeking a full-time Homecare Performance Leader to support quality, compliance, and team performance within our In‑Home Care program. This role is designed for a leader who enjoys coaching supervisors, using data to drive improvement, and ensuring high standards of care across multiple sites. It is not a traditional management role-it is focused on outcomes, consistency, and support.
Requirements
- Supervisory experience in home care, long‑term care, or human services
- Knowledge of Washington State home care regulations
- Strong communication, coaching, and organizational skills
- Ability to develop and conduct training
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Coach and support In‑Home Care Supervisors and Employment Coordinators
- Monitor program performance using KPIs and data tools (e.g., WellSky, Power BI)
- Ensure compliance with Washington Administrative Code (WAC), AAA monitoring, and KWA policies
- Lead audit preparation, quality reviews, and corrective actions
- Support staffing plans, training, and workforce development
- Represent KWA with community and county partners
Benefits
- Medical/Vision/Dental/Life Insurance
- Paid Time off
- 11 Paid Holidays
- 401 (k) after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
