Homecare Office Manager

Trusted Hands Senior Care, LLC • Roswell, GA

5h • Onsite

About The Position

Trusted Hands Senior Care is seeking a strong, hands-on Operations Manager to oversee daily office operations, staffing, efficiencies, compliance and high-quality client service delivery. This leadership role requires someone who is organized, solution-driven, and able to manage both people and processes in a fast-paced home care environment.

Requirements

• Experience in home care or healthcare operations, or related field (preferred)
• Strong leadership and team management skills
• Excellent problem-solving, organizational and communication abilities
• Ability to multitask, adapt in a fast-paced environment, and mange competing priorities
• Strong communication and interpersonal skills
• Knowledge of industry level compliance and regulatory standards (preferred)
• Reliable, professional, and punctual
• Proficiency in MS Office
• Positive attitude with strong leadership presence
• Critical thinker who can pivot and solve problems quickly
• Ability to manage different personalities and skill-sets effectively
• Accountable and takes ownership
• Maintains professionalism and composure under pressure

Nice To Haves

• Experience in home care or healthcare operations, or related field (preferred)
• Knowledge of industry level compliance and regulatory standards (preferred)

Responsibilities

• Manage day-to-day office operations, full cycle and emergent situations
• Maintain consistent office environment and culture
• Ensure smooth coordination across all teams
• Lead and supervise office staff
• Resolve employee conflicts and handle disciplinary actions (office & field)
• Oversee scheduling and staffing gaps
• Monitor local contract progress and time reconciliation
• Conduct employee evaluations and discipline
• Oversee onboarding for new hires and clients
• Ensure compliance with company policies and procedures
• Participate in client visits and monthly team meetings
• Track and report on operational performance
• Provide weekly updates and findings to leadership
• Support new client intake and service setup
• Conflict resolution management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed