Homecare Executive Director- IDD

BrightSpring Health Services•Valdosta, GA

18h•Hybrid

About The Position

As the Executive Director, you will be the strategic leader driving IDD care and operational excellence across the state of Georgia. You will be responsible for implementing comprehensive care policies, procedures, and strategic initiatives specifically focused on supporting individuals with Intellectual and Developmental Disabilities throughout Georgia. By leveraging superior service delivery, you will drive quality care performance and create value for IDD service recipients, their families, and stakeholders. Through strategic leadership support and targeted care tools, you will empower our teams to achieve and exceed established IDD care goals. Additionally, you will serve as a critical bridge, acting as a key liaison between IDD operations, Case Managers, and provider associations, ensuring seamless communication and collaboration in IDD care.

Requirements

Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred
Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
Three or more years of supervisory experience with at least five direct reports
Outstanding organization and leadership abilities
Excellent communication (oral and written) and public speaking skills
Extensive direct experience leading IDD care programs in Georgia strongly required; proven track record of comprehensive, statewide compassionate and person-centered support for individuals with Intellectual and Developmental Disabilities
Proficiency in technology and all Microsoft Office solutions
Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
Excellent Customer Service skills
Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
Ability to travel 25-50% or as needed

Responsibilities

Reviews Operation’s performance/support needs with Executive Management
Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values
Responsible for leading all operations under their supervision to maximize revenue and EBITDA
Responsible for evaluating and implementing corrective action plans to improve the financial performace of each operation that is not meeting it’s financial targets
Participates in the development of annual budgets and operational plans
Provides operations with leadership support and tools to meet established goals
Builds business, increase sales to meet/exceed goals
Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies
Innovate and expand IDD service offerings across Georgia, identifying comprehensive strategies to enhance quality of life and community integration for individuals with Intellectual and Developmental Disabilities statewide
Develop and implement comprehensive statewide training programs for Georgia's IDD care professionals that emphasize person-centered care, dignity, and best practices in supporting individuals with Intellectual and Developmental Disabilities
Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
Establishes relationships and function as a liaison between operations and the Executive Leadership Team
Assesses processes and performance
Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations
Assists with process implementation geared to improve performance goals
Provides Support and Supervision to Operation’s with Branch Manager vacancies
Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
Other duties as assigned