Home Visiting Coordinator, Contractor

Commonwealth of Massachusetts•Marlborough, MA

5d•Hybrid

About The Position

The Massachusetts Department of Public Health's (DPH) Bureau of Family Health and Nutrition (BFHN) is seeking a dynamic and motivated individual to serve as Home Visitor for the F.O.R. (Follow-up Outreach Referral) Families Program in the Division of Pregnancy Infancy and Early Childhood (DPIEC). Home Visitors conduct comprehensive assessments, addressing barriers to stability, providing referrals to services, and coordinating with health and human service providers. They must possess in-depth knowledge of resources in Central Massachusetts. The position is based in DPH’s Marlborough site one day per week and four days working in shelters in the Greater Worcester area. The Home Visitor provides outreach services to Executive Office of Housing and Livable Communities (EOHLC) clients. Clients include families who are eligible for Emergency Assistance and temporarily reside in shelters/motels while they await permanent housing. The Home Visitor assesses families for barriers to stability, provides referrals to identified services, coordinates, follows-up and works closely with health and human service providers to ensure that services are being delivered and utilized appropriately. Case management services through home visits, assessing the impact of homelessness on family well-being and addressing barriers in areas such as housing stability, health, food security, economic stability, and social supports is a primary function of this position. With a focus on client-centered care, they will offer referrals, follow-up, education, and crisis management based on your comprehensive assessments. Please note: Applicants will need to have a current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state and access to a reliable vehicle for transportation, as this role requires travel.

Requirements

Current and valid Massachusetts Class D Motor Vehicle Operator’s license or the equivalent from another state
Access to a reliable vehicle for transportation

Nice To Haves

Minimum of three (3) years’ experience in the field.
Bilingual in one of the following: Haitian Creole or Spanish.
Home visiting experience
Case Management experience
Experience conducting intake assessments
Interagency collaboration
Master’s Degree in social work, psychology, human services, or related field
Experience working with families experiencing homelessness
Experience using an electronic record
Experience working with computers and Windows-based applications.
Ability to work under pressure and in a hotel/shelter setting
Proficient with Microsoft Office applications including Excel, Word, Teams, and Outlook

Responsibilities

Conduct comprehensive assessments of families experiencing homelessness to identify barriers to stability, including housing, health, food security, economic stability, and social supports.
Screen families for domestic violence, substance use disorders, and mental health issues, providing appropriate referrals, follow-up, education, and crisis management based on their needs.
Coordinate and collaborate with DPH programs, state agencies, local governments, schools, community-based agencies, and networks to ensure the delivery of services to families experiencing homelessness.
Liaise with EOHLC offices, Emergency Assistance shelter providers, and other state agencies to coordinate activities and identify and address gaps in services.
Develop and maintain a comprehensive list of resources available to families experiencing homelessness and share this information with relevant agencies and providers.
Participate in professional development activities, such as training sessions and conferences, to enhance knowledge and skills in addressing the needs of families experiencing homelessness.
Establish and maintain a well-organized filing system for client files, ensuring accurate and up-to-date documentation of all interactions and assessments.
Input client data into EOHLC's electronic client data system in a timely manner, within 5 days of home visits or client contact.
Contribute to the body of knowledge and understanding of homelessness issues in Massachusetts by actively participating in community meetings, statewide initiatives, program evaluation, and research efforts.