Home Shopping Dept. Manager-IMTFCL-WP

Albertsons CompaniesTwin Falls, ID
Onsite

About The Position

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Requirements

  • Customer-focused mindset with strong service orientation
  • Leadership and team motivation
  • Effective communication (with associates and customers)
  • Time management and prioritization
  • Adaptability in a fast-paced environment
  • Problem-solving and decision-making
  • Attention to detail
  • Reliability and accountability
  • Positive attitude and team collaboration
  • Operational leadership and execution
  • Performance management and accountability
  • Training and coaching associates
  • Order fulfillment accuracy and efficiency
  • Process improvement and workflow management
  • Compliance and policy adherence
  • Inventory awareness and product handling
  • Technology use (handheld scanners, ordering systems)
  • Customer experience management
  • Store layout and product locations (ambient, chilled, frozen)
  • Grocery products, quality standards, and pricing
  • Company policies, procedures, and food safety standards
  • E-commerce and online order fulfillment systems
  • Basic math (pricing, quantities, order accuracy)
  • Scheduling and workforce planning basics
  • Workplace safety and compliance expectations
  • Ability to multi-task and manage competing priorities
  • Ability to lead both independently and within a team environment
  • Ability to quickly locate and pick items accurately
  • Ability to meet deadlines and time-sensitive fulfillment goals
  • Ability to learn and effectively use company systems and tools
  • Ability to follow written and verbal instructions
  • Ability to maintain consistent attendance and flexible scheduling
  • Physical ability to lift, carry, push, pull, and stand for extended periods
  • Ability to work efficiently in a fast-paced, high-volume environment

Responsibilities

  • Lead and oversee Drive Up & Go (DUG) daily operations, including picking, staging, loading, and order handoff
  • Ensure an exceptional customer experience from order selection through delivery
  • Monitor order accuracy, quality, and on-time fulfillment
  • Supervise, train, and schedule Personal Shoppers
  • Track and ensure performance targets and e-commerce sales goals are met
  • Maintain compliance with company policies, food safety, and operational procedures
  • Oversee cleanliness and organization of DUG and store areas
  • Utilize handheld systems to manage and verify orders
  • Ensure proper product handling across ambient, chilled, and frozen categories

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay)
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve
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