Home Services Technician - Huntsville, AL

LOOKOUT PEST CONTROL•Ardmore, TN
•Onsite

About The Position

As a Home Services Technician at Lookout Pest Control, you will work in the field to make homes safer, drier, and termite-free. Work may include replacing attic insulation, installing moisture barriers in crawl spaces, and providing termite prevention and monitoring. You will provide customer service, answer questions, and help clients feel confident in the work performed. The role emphasizes safety, accuracy, and staying current on industry trends. The technician follows company safety policies and regulatory requirements; operates and maintains company vehicles, equipment, and tools; maintains required industry licenses and registrations; and coordinates appointments, preparation, materials, and equipment with customers. Duties include cleaning job sites, insulation replacement, crawl-space encapsulation, liquid termite treatment, and installing, inspecting, repairing, and removing termite bait stations. The technician also records termite activity, identifies opportunities for additional services with Sales, and attends required training and meetings.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and a motor vehicle record that conforms to the company's Safe Driver Policy and insurance requirements; must maintain these qualifications.
  • Must pass the state-required exam for registration or certification after being hired.
  • Must be over 18 years of age.
  • Must be able to read and speak English fluently.
  • Able to calculate and measure distance, volume, and mix ratios.
  • Weekend work as required.
  • Excellent customer service.
  • Detail-oriented.
  • Demonstrates integrity.
  • Self-driven.
  • Punctual and accountable.

Responsibilities

  • Follow company safety policies and regulatory requirements for handling, storing, and mixing products; using personal protective equipment; and operating equipment, vehicles, and tools safely.
  • Operate the company vehicle safely and lawfully.
  • Obtain and maintain industry-required licenses and registrations through testing and continuing education.
  • Maintain equipment and vehicles to ensure cleanliness, preservation, longevity, effectiveness, and safety.
  • Coordinate with customers to schedule or confirm appointments and services and explain appropriate preparation.
  • Ensure the proper materials and equipment are available at each job site and clean the site after work is completed.
  • Replace attic insulation by removing existing insulation, preparing and inspecting the attic, and installing new insulation with an insulation truck and equipment.
  • Prepare crawl spaces for encapsulation, including removing debris, and install moisture barriers by measuring, rolling, taping, and cutting materials.
  • Operate and maintain a liquid termiticide rig; prepare structures for treatment, including trenching and drilling voids and slabs; and apply termiticide according to product labels.
  • Install termite bait stations in accordance with the safe digging program and mount bait boxes.
  • Locate, clean, inspect, repair, replace, and remove bait stations as directed; record, graph, and indicate termite activity as required by prevention programs and regulations.
  • Collaborate with Sales to generate leads by identifying opportunities for additional services.
  • Attend required training and meetings and perform other duties as required.
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