HOME PHOTO ELEC/CLERK

The Kroger Co.•Oregon City, OR

About The Position

Create an outstanding customer experience through exceptional service and establish and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals, monitor and control quality assurance standards, and support day-to-day department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The position serves customers by answering questions about products, making suggestions, and helping customers locate items. It supports merchandising, inventory awareness, cashier functions, and compliance with company policies and applicable health and civil codes. The role also includes observing scheduled shift hours, maintaining equipment and safety standards, and reporting accidents, risks, issues, and illegal activity. The essential functions must be performed with or without reasonable accommodation.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Ability to meet the minimum physical demands of the position.
Must be 18 or older.

Nice To Haves

Retail experience.
High school diploma or equivalent.
Ability to speak, read, and/or write in a second language.

Responsibilities

Adhere to all local, state, and federal health and civil codes.
Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions and make product suggestions.
Understand the store layout and locate products for customers.
Maintain EAS to company standards.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Observe scheduled shift operating hours.
Demonstrate creative merchandising.
Condition products in assigned sections according to company policy.
Understand and perform cashier functions.
Follow merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Reinforce safety programs, follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.