Home Phlebotomy Specialist

Biodesix•Louisville, KY

22h•Hybrid

About The Position

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit www.biodesix.com

Requirements

Ability to adapt to emerging situations and respond with a sense of urgency
Ability to consistently meet deadlines
Organized with attention to detail
Comprehensive understanding of HIPAA regulations and proper handling of protected health information (PHI).
Effective communication and coordination with internal departments.
Must adhere to all standard operating procedures within Quality Management System
1-3 years customer service or data entry experience, required
High School diploma

Nice To Haves

Undergraduate Degree, preferred

Responsibilities

Managing patient communication to coordinate appointments and address inquiries.
Coordinating and monitoring home phlebotomy services.
Providing accurate and timely updates to the field team and client service as requested.
Ensuring Network Independent Contractors have adequate kit stock and entering orders into the KODS system for delivery.
Collaborating in the development and execution of process improvements for home phlebotomy.
Other duties as assigned