Home Mortgage Consultant (SAFE)

Wells Fargo•Red Bank, NJ

2d•Onsite

About The Position

Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. In this role, you will participate in soliciting residential mortgages from various sources, produce high quality loans which are compliant and provide excellent customer service, and build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources. You will develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace, staying informed of mortgage industry trends and developments in the assigned market. You will present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans. You will also understand real estate appraisals, title reports, and real estate transactions. You will receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs. You will review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk. You will inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain a high standard of client satisfaction and quality by ensuring timely and proactive customer communication. You will also pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements. This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations
Meeting Loan Originator requirements under Regulation Z (LO)
Meeting applicable financial responsibility, character, general financial fitness and criminal background standards
Acceptable background investigation results
Current credit report will be used to assess financial responsibility and credit fitness
Meeting ongoing regulatory requirements including additional screening, if necessary

Nice To Haves

Basic Microsoft Office skills
Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
Excellent verbal, written, and interpersonal communication skills
Mortgage industry experience
Knowledge and understanding of sales prospecting and generating referrals
Experience developing and cultivating professional relationships
Customer service experience

Responsibilities

Soliciting residential mortgages from various sources
Producing high quality loans which are compliant and provide excellent customer service
Building relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
Developing and maintaining a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
Staying informed of mortgage industry trends and developments in the assigned market
Presenting recommendations for producing loans
Exercising some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
Understanding real estate appraisals, title reports, and real estate transactions
Receiving customer applications, quoting the rate and points, and completing follow-up activities with the registration lock-in
Analyzing and offering mortgage loan products based on client needs
Reviewing and analyzing low to moderately complex financial and credit data
Matching customer needs with an appropriate loan program and level of risk
Informing prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
Maintaining a high standard of client satisfaction and quality by ensuring timely and proactive customer communication
Pursuing Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements