Home Medical Equipment Technician

Banner Health•Greeley, CO

1d•Onsite

About The Position

Banner Home Medical Equipment is a leading provider of respiratory, sleep, ventilation, and other high-acuity respiratory services, as well as Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies. We service over 100,000 customers annually and are accredited by The Compliance Team (TCT), consistently achieving three-year certifications and recognition as an exemplary provider. Join our fast-growing Home Medical Equipment (HME) team in Colorado as a Technician. In this role, you will deliver and educate patients on essential home medical equipment, ensuring a smooth transition from hospital to home. While experience with home medical equipment is a bonus, comprehensive training and on-route shadowing will be provided. Our team culture emphasizes genuine relationships with patients and pride in delivering quality care that makes a real impact. If you are passionate about helping others, enjoy working independently, and possess strong driving and navigation skills, we encourage you to apply.

Requirements

High school diploma/GED or equivalent working knowledge.
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
One year of experience in hospital, home care, HME, transportation, or other healthcare-related setting.
Must demonstrate excellent face-to-face customer service.
Ability to meet the physical demands of the position.
Ability to keep detailed records regarding equipment and medical records.
Ability to communicate effectively.
Able to prioritize and organize daily work according to patient needs.

Nice To Haves

Experience with home medical equipment.
Experience in equipment maintenance and repair.
Knowledge of local delivery area.
Additional related education and/or experience.

Responsibilities

Provides service to Home Care patients through delivery, assembly, and instruction on safe use, follow-up visits, and on-call troubleshooting of home medical equipment.
Completes daily logging, documentation, and follow-up on medical equipment and patients following all company policies and regulatory requirements.
Participates in cleaning, testing, troubleshooting, and preventive maintenance of medical equipment following manufacturer guidelines and company policy.
Loads, delivers, sets up, and provides operational instructions, education, and troubleshooting material with patient/caregiver on use of home medical equipment including but not limited to Oxygen, Pediatric oxygen, NPWT, Enteral, and bedroom/bathroom medical equipment and associated supplies, in accordance with company policy and regulatory requirements.
May also assist with internal and external loan closet replenishment.
Completes required documentation associated with equipment pick-ups and equipment delivery, set up, instruction, and education of products in accordance with company policy, state and federal regulatory requirements.
Responds to emergency delivery calls on a regular basis and participates in the on-call troubleshooting and delivery rotation.
Cleans and disinfects medical equipment.
Inspects, tests, and performs equipment preventive maintenance to ensure proper operating condition according to manufacturer's guidelines and company policy.
Completes annual competencies of all products to ensure knowledge of current standards.
Helps to ensure delivery vehicle is in proper working condition by use of daily vehicle inspection.
Maintains accurate daily vehicle inspection, inventory, and route logs.
May have responsibility for operation and maintenance of the oxygen cylinder transfill station and warehouse functions.
Works independently on-site with patients and family members.
Prioritizes work to balance patient satisfaction and company resources.
Interacts with internal customers (staff, physicians, patients) and external customers (vendors, physician office staff, family members).