Home Medical Equipment HME Technician

Banner Health•Peoria, AZ

4d•Onsite

About The Position

Banner Home Medical Equipment is one of the top providers in Maricopa County, and has recently expanded into Pima County. Services we provide are Respiratory, Sleep and Ventilation services, Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies. We service over 100,000 customers each year and anticipate additional growth in the coming year. We are accredited by The Compliance Team and have consistently achieved three-year certifications for all lines of service. Join a fast-growing post-acute services agency in AZ! Join our dynamic Banner Home Care- Home Medical Equipment team as a HME Operations Coordinator and make a meaningful impact in patients' lives while working alongside experienced individuals in the rewarding field of homecare! In this role, you'll be at the forefront of patient care, answering calls, troubleshooting equipment issues, scheduling appointments, and assisting with Positive Airway Pressure setups and mask fittings under RT supervision—no licensure required, though PAP understanding or HME experience is a plus. This is an exciting opportunity to grow your skills in a supportive environment where you'll help educate patients on PAP therapy, ensure compliance, and address their respiratory needs, all while being part of a collaborative team dedicated to improving quality of life through exceptional homecare services.

Requirements

High school diploma/GED or equivalent working knowledge.
Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.
One year of experience in hospital, home care, HME, transportation or other healthcare related setting.
Must demonstrate excellent face-to-face customer service.
Ability to meet the physical demands of the position.
Ability to keep detailed records regarding equipment and medical records.
Ability to communicate effectively.
Able to prioritize and organize daily work according to patient needs.
Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

Experience in equipment maintenance and repair and knowledge of local delivery area is preferred.
Additional related education and/or experience preferred.
PAP understanding or HME experience is a plus.

Responsibilities

Loads, delivers, sets up and provides operational instructions, education and troubleshooting material with patient/caregiver on use of home medical equipment including but not limited to Oxygen, Pediatric oxygen, NPWT, Enteral, and bedroom/bathroom medical equipment and associated supplies, in accordance with company policy and regulatory requirements. May also assist with internal and external loan closet replenishment.
Completes required documentation associated with equipment pick-ups and equipment delivery, set up, instruction and education of products in accordance with company policy, state and federal regulatory requirements.
Responds to emergency delivery calls on a regular basis and participates in the on call troubleshooting and delivery rotation.
Clean and disinfect medical equipment. Inspects tests and performs equipment preventive maintenance to ensure proper operating condition according to manufacturer's guidelines and company policy.
Completes annual competencies of all products to ensure knowledge of current standards.
Helps to ensures delivery vehicle is in proper working condition by use of daily vehicle inspection. Maintains accurate daily vehicle inspection, inventory and route logs.
May have responsibility for operation and maintenance of the oxygen cylinder transfill station and warehouse functions.
Works independently on-site with patients and family members. Prioritizes work to balance patient satisfaction and company resources. Internal customers include staff, physicians and patients. External customers include vendors, physician office staff and family members.