Home Medical Equipment Specialist I

Mayo ClinicRochester, MN
Hybrid

About The Position

The HME Specialist I position is the first of multiple career opportunities within the Mayo Clinic Stores. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May provide patients with mobility aides, breast pumps, CPAP machines and supplies, over the counter compression or braces training, ostomy supplies, urology supplies, wound care supplies and oxygen services, or other durable medical equipment or medical supplies depending on store location. May be assigned to working on the medical supply store floor or in a call center environment.

Requirements

  • Must be located within 60 miles of the Mayo Clinic-Rochester campus for on-site expectations based on business needs.

Responsibilities

  • Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions.
  • Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements.
  • Handles private patient information in a compliant and confidential manner.
  • Assists with maintaining store inventory including inventory cycle counts and perpetual inventory.
  • Performs duties of the job in a manner that is attentive to age and ability considerations of the patient.
  • May provide patients with mobility aides, breast pumps, CPAP machines and supplies, over the counter compression or braces training, ostomy supplies, urology supplies, wound care supplies and oxygen services, or other durable medical equipment or medical supplies depending on store location.
  • May be assigned to working on the medical supply store floor or in a call center environment.

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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