Home Loans Production Manger - New Orleans

Credit Human•New Orleans, LA

1d•$125,000 - $140,000•Onsite

About The Position

This role provides strategic leadership over all home loan production functions, including originations, processing, closing, funding, secondary marketing, quality control, compliance, and key operational projects. The manager is responsible for ensuring high‑quality output, regulatory adherence, effective process improvement, and strong member satisfaction. The position oversees multiple teams, manages vendor and project activities, supports audits and business continuity planning, and upholds a culture of clarity, accountability, and professional development. NMLS registration is required.

Requirements

5 years of experience in the management of or directly involved in the production of home loans including 1st and 2nd lien home improvement, 1st and 2nd lien home equity loans.
5 years of experience in quality control and compliance.
Thorough understanding of Fannie Mae investor guidelines.
High School Diploma or Equivalent
Registration as Mortgage Loan Originator (MLO) with National Mortgage Licensing System and Registry
Skilled at consistency producing high quality output with low to zero defects.
Detailed knowledge of and experience in all functions required to lead a compliant and effective home mortgage production operation.
Understanding of laws and regulations pertaining to the production of home loans
Able to proactively solve problems from a frame of reference that recognizes dynamic complexities caused by time delays.
Ability to gather, analyze, and apply conclusions from empirical data when making decisions that affect current and future business.
Ability to lead others to achieve desired results
Effective verbal and written communication skills
Mathematical skills to execute statistical computations
Adept at utilizing computing technologies, including Microsoft Office, loan origination systems, document management tools, and reporting software.
Must be able to represent Credit Human in a professional manner within the business community
Ability to establish and maintain effective relationships
Basic understanding of the concept of productive capacity and its utilization
Basic knowledge of Income and P&L Statements

Nice To Haves

Experience in secondary loan commitment and delivery
Bachelor’s Degree

Responsibilities

Lead enterprise-level process innovation across all home-loan production function to achieve high-quality, low-defect output.
Oversee multi-team operations spanning originations, processing, closing, funding, secondary marketing, QC, and compliance.
Drive continuous improvement through system optimization, best‑practice implementation, and data‑driven performance analysis.
Develop and mentor leaders while ensuring role clarity, regulatory training, and strong team collaboration.
Ensure regulatory excellence by maintaining compliant operations, accurate reporting, and effective audit and QC responses.
Advance loan craftsmanship by ensuring documentation accuracy, SLA adherence, and timely delivery across all channels.