Keyholder, New Orleans

Hill House HomeNew Orleans, LA
$22Onsite

About The Position

Hill House is seeking a Keyholder to help lead the retail team at our upcoming New Orleans store and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. This is a full-time position with a retail schedule (including weekends).

Requirements

  • Retail management experience or service industry management background
  • Passion for people development and customer experiences
  • Self-motivated with exceptional communication and motivational attitude
  • High degree of flexibility and initiative
  • Embraces a culture of learning and advocacy
  • Has lived experiences with people from different backgrounds and diverse teams

Responsibilities

  • Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met
  • Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually
  • Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs
  • Support Store Manager and Assistant Store Manager with daily staffing plans, inventory management, and visual displays
  • Work in a fast-paced environment with fastidious attention to detail
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