This role is responsible for coordinating and communicating information with Members, Home Loan Advisors, and Vendors regarding loan transactions as they relate to loan processing. The specialist will coordinate the ordering of title reports, flood certificates, and follow up on appraisal orders, as well as assist in collecting necessary loan documentation. A key part of the role involves preparing and uploading loan conditions into the LOS (Loan Origination System) for tracking and managing the pipeline through status calls, documentation requests, and follow-ups on ordered services. The position also requires assisting with call overflow and maintaining a thorough understanding of state and federal laws and regulations related to credit union compliance, including BSA, RESPA, TILA, TRID, and AML laws. The specialist will contribute to service levels, efficiency, and loan quality, complete HMDA information, and maintain knowledge of Golden 1 Credit Union and investor program guidelines, policies, and procedures. Functions are to be performed in accordance with Golden 1’s performance competency standards.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED