Home & Land Lending Manager

AgCarolina Farm Credit • Louisburg, NC

8d

About The Position

The Home & Land Lending Manager develops and executes AgCarolina Farm Credit’s Home & Land Lending strategy. The role leads a team serving consumer lending customers, growing market share, and delivering exceptional service, while partnering with leadership to identify opportunities supporting the Association’s long-term growth objectives. The position supervises lending and marketing business development activities in line with the business plan and objectives for customer retention and acquisition, and establishes and implements a regional Marketing Development Plan.

The manager promotes quality, profitable business growth, cross-selling, customer service, innovation, and effective working relationships. The role develops, mentors, trains, and coaches staff; oversees team performance and change management; and builds relationships with centers of influence to identify mortgage opportunities. It also monitors secondary-market, economic, and housing developments in the territory and collaborates with the Chief Lending Officer – Branch Lending on required reports.

The position may be based in Louisburg, Greenville, Whiteville, Lumberton, LaGrange, New Bern, Elizabeth City, Williamston, Smithfield, or Rocky Mount, North Carolina. It requires travel throughout the territory and a valid driver’s license. AgCarolina Farm Credit is a North Carolina agricultural lending cooperative with approximately $3.1 billion in gross loan volume and more than 6,000 members.

Requirements

• Education and/or experience equivalent to a bachelor’s degree in business, finance, economics, or another related field.
• At least 10 years of experience in the secondary mortgage market.
• At least 5 years of experience with strategic planning, specifically go-to-market strategies.
• Sound understanding of laws and regulations governing financial institutions.
• Strong interpersonal and problem-solving skills.
• Skills in project management, leadership among peers, and/or workflow management.
• Detail-oriented, with excellent oral and written communication skills.
• Ability to learn quickly and be adaptable and highly organized.
• Expert computer skills in Microsoft Office and Outlook.
• Ability to work independently under general supervision.
• Strong knowledge of Fannie Mae and Freddie Mac underwriting standards and guidelines.
• Ability to travel throughout the territory and a valid driver’s license.
• Ability to handle high-stress situations in a business and professional manner.
• Ability to model and exhibit AgCarolina’s GROWS culture, foster a team atmosphere, and be authorized to work in the United States without sponsorship.
• Internal applicants must have at least 3 years of Farm Credit experience, a Fully Successful rating or higher on their most recent performance review, and at least 3 years in their current role.

Responsibilities

• Supervise Home & Land Lending and Marketing business development activities in alignment with the business plan and goals for business retention and acquisition.
• Establish and implement a regional Marketing Development Plan.
• Maximize quality business growth to meet the Association’s profitability objectives.
• Promote cross-selling of products and services.
• Collaborate with the Chief Lending Officer – Branch Lending on required reports.
• Develop relationships with centers of influence to maximize untapped mortgage opportunities within the territory.
• Maintain current awareness of the secondary market industry and economic and housing developments within the territory.
• Develop and communicate a strong customer service focus and high standards for interdepartmental and external customer relationships.
• Identify and adopt value-added, innovative processes.
• Develop, mentor, and coach team members.
• Ensure a competent, motivated staff through training, counseling, supervision, and review of activity and results.
• Champion change management and assist the team with change.
• Ensure staff are well trained, motivated, appropriately compensated, and capable of meeting the Association’s challenges.
• Develop an entrepreneurial spirit among the team, encouraging innovation, creativity, vision, and productivity.
• Understand, promote, and provide training on Association products, services, and systems.

Benefits

• Competitive base pay and eligibility for incentive pay based on personal and Association performance.
• Comprehensive benefits, including medical, dental, life, and long-term disability coverage, effective the first day of the month following the hire date.
• Maternity, paternity, and caregiving leave.
• 401(k) plan with a dollar-for-dollar match on the first 6% deferred, plus an AgCarolina discretionary contribution.
• Paid time off, 13 paid holidays annually, and a Wellness Day.
• Training and professional development opportunities and defined career pathways for many roles.
• Meaningful work serving agricultural and rural communities, with opportunities for professional development.
• Work-life balance opportunities, employee appreciation, and family events.
• A comprehensive wellness plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager