Home Improvement Appointment Coordinator

Clearwater Shower Bath • Clearwater, FL

3d • Onsite

About The Position

Clearwater Shower Bath is hiring a friendly, dependable Appointment Coordinator to be the first point of contact for homeowners considering a bathroom renovation. You’ll provide helpful information, coordinate an in-home consultation, and make sure every customer feels comfortable and prepared before their appointment. This position is based in our Clearwater office and is not remote. Some of our strongest candidates come from customer service style sales environments, hospitality, retail, reception, call-center, or other people-focused positions. We’re willing to train someone with the right personality, work ethic, and desire to grow. As an Appointment Coordinator, you’ll introduce customers to that experience. The care you put into every conversation helps create better appointments, stronger customer relationships, and successful bathroom projects.

Requirements

• Genuinely enjoy talking with and helping people
• Make others feel comfortable and understood
• Listen carefully and communicate clearly
• Bring patience and positivity to challenging conversations
• Can manage several tasks without losing attention to detail
• Are comfortable learning new technology
• Follow through on your commitments
• Are punctual, consistent, and dependable
• Welcome feedback and enjoy developing new skills
• Want to contribute to a team’s success

Nice To Haves

• Sales or appointment-setting experience is helpful, but it is not the only path into this role.

Responsibilities

• Welcoming new homeowners by phone and text
• Learning what they want to improve about their bathroom
• Asking thoughtful questions about their needs and priorities
• Explaining our company and remodeling process
• Coordinating convenient consultation times
• Making sure everyone involved in the project can attend
• Sending confirmation texts and emails
• Following up with homeowners who need more time
• Maintaining clear and accurate customer records
• Helping the team keep appointments organized and prepared

Benefits

• Full-time, W2 employment
• Hourly pay plus performance incentives
• No cold calling
• Health and dental insurance
• Consistent schedule
• Hands-on training and continued support
• Opportunities for professional growth and advancement
• A collaborative, on-site workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed