Appointment Coordinator
About The Position
Shriners Children’s is seeking a full-time Appointment Coordinator to join their team in Spokane. This role involves accurately scheduling appointments, entering data into a computerized system, answering phones, and directing calls. The Appointment Coordinator will follow established best practices and perform specific duties for an assigned area. Key responsibilities include scheduling, rescheduling, creating ad-hoc appointments, check-in/check-out, and changing appointment status. The role also involves registration, updating patient information, handling quick/trauma admits, discharges, and downtime conversions. Utilizing Power Chart for additional information, orders matrix, and patient schedule tab is also part of the duties. The position requires cross-training to provide relief for other scheduling positions. Additionally, the Appointment Coordinator will prepare and complete medical record reviews, including analysis, documentation, and physician order completion, and will receive, assess, and route telephone calls.
Requirements
- High School Diploma/GED
- 1 Year Scheduling, registration and insurance verification
- 1 Year Medical Secretary
Responsibilities
- Scheduling & rescheduling
- Creating ad-hoc appointments
- Check-in & check-out
- Changing appointment status
- Registration
- Updating patient information
- Quick/trauma admit
- Discharge
- Downtime conversion
- Utilizing Power Chart for additional information when needed, orders matrix & patient schedule tab
- Cross trained to ensure relief for other scheduling positions as assigned
- Prepares and completes medical record review to include analysis, documentation, and physician order completion
- Receives, assesses and routes telephone calls
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
