Home Health Transitional Care Liaison, Weekend/Afternoon, Part-Time (Remote)

Residential Home Health and Residential Hospice•Northbrook, IL

5d•Remote

About The Position

Residential Home Health and Hospice (‘Residential’) is looking to add to its extraordinary care team. Grounded by the belief that outstanding care is best delivered in a team-based environment, the Residential Home Health Transitional Nurse Liaison will partner with field staff and leaders to provide the best support to the patients served. With a 20-year track record, Residential is a strong leader in the industry and is consistently named a Top Workplace by its employees. The company genuinely cares about employee career paths.

Requirements

Must be a licensed RN, Physical Therapist, Occupational Therapist, Speech Therapist OR Social Worker.
Associate Degree required.
Minimum of one (1) year of experience in an acute care setting.
Minimum of five (5) years of experience in a customer service capacity.
Must be located in Illinois.

Nice To Haves

Bachelor Degree preferred.
One (1) year of experience in home health preferred.

Responsibilities

Obtaining complete/accurate demographic information, medical history including diagnosis for care and primary care physician information.
Introducing Residential Home Health to the patient/caregiver, explaining the scope of services, skilled services requested, and coordinating the start of care visit.
Ordering requested DME, infusion services, and wound care.
Community Education as requested by sales to physician offices, assisted living facilities, including educational in-services, blood pressure clinics, and health fairs.
Patient education at bedside, arranging post-discharge physician follow-up appointments, and sharing important discharge information with the primary care physician.
Attending discharge planning meetings as requested, working with the facility team to provide a safe and successful discharge home.
Determining the appropriateness of skilled home care services/hospice.
Performing a one (1) week follow-up customer service call to the patient/caregiver when necessary.
Communicating with the Clinical team on all complex, chronically ill patients, assisting staff and referral sources in preventing re-hospitalizations.
Completing documentation about patient status and discharge plan with Residential’s EMR to facilitate communication and completing documentation within partner EMR when applicable.
Assisting in obtaining regulatory documentation as required.
Performing all other duties as assigned by the supervisor.