Home Health RN - Clinical Operations Coordinator

National Church Residences•Westerville, OH

5d•Hybrid

About The Position

As a Clinical Operations Coordinator, you'll be the operational backbone of our home health agency — ensuring quality patient care, regulatory compliance, and smooth daily workflows. You'll work alongside an interdisciplinary team while supporting and mentoring field staff across multiple locations.

Requirements

Active RN license in state of practice
2+ years of home health leadership or clinical operations experience
Strong knowledge of home health regulations, reimbursement, and conditions of participation
Proficiency in Microsoft Office; ability to learn new EMR systems quickly
Excellent communication, organizational, and problem-solving skills
Valid driver's license & reliable transportation (up to 25% travel)

Nice To Haves

Home health certification (CHPN, CCM, or equivalent) preferred

Responsibilities

Approve care plans, monitor patient outcomes, and collaborate with clinicians to ensure care guidelines are met.
Conduct audits, stay current on home health regulations, and ensure all clinical actions meet conditions of participation.
Train, mentor, and supervise nursing staff; assist with onboarding, scheduling, and performance management.
Oversee new admissions, recertifications, and resource scheduling to optimize care delivery.
Manage daily workflows and documentation in Home Care Home Base (HCHB).
Rotate on-call coverage to ensure continuous clinical support.

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
Healthcare Flexible Spending Account or Employer funded Health Savings Account
Fertility & Family Building Support
Weight Management
Chronic Condition Support
Parental Leave paid at 100% for four weeks
Dental & Vision coverage for you and your family with Nationwide providers
Company provided Life & ADD insurance and Disability coverage
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds
Reimbursement for Tuition expenses
Paid Time Off ( PTO ) and 9 paid Holidays