Home Health RN Case Manager

RiverStone Health•Billings, MT

6d•$31 - $44

About The Position

The home health nurse case manager is responsible for the delivery of quality patient care through the nursing process of assessment, nursing diagnosing, planning, implementation, and evaluation. In tandem with the clinical manager and clinical nursing staff, the nurse case manager helps to oversee patient care, nursing case management, clinical documentation (OASIS), referral staff, and customer satisfaction with home health patient care services. The incumbent brings content expertise and knowledge surrounding the program elements, deliverables, and metrics. The work environment is typically fast paced. Work is performed to ensure efficiency of program delivery, incorporating integrity and innovation to ensure a high level of customer service.

Requirements

Associate degree in Nursing.
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Current license as a Registered Nurse in Montana.
Valid State of Montana Driver’s License and vehicle insurance (if Hospice, Home Care, and Public Health)
BLS and CPR certification required
Computer literacy, in Microsoft Office Suite.
Ability to maintain a calm and positive demeanor during difficult interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Ability work collaboratively to maintain a positive work environment.
Ability to prioritize and perform a wide range of tasks under pressure of continuous interruptions.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficiency and quality customer services.

Nice To Haves

Bachelor of Science in Nursing
Two years of nursing experience preferred.
Knowledge of nursing process and home care regulations preferred.
Experience in Outcome and Assessment Information Set, OASIS-E, quality and reimbursement measures which include structure, process and outcomes is preferred, but not required.

Responsibilities

Administering care, treatments, medication in compliance with physician’s orders
Monitoring and interpreting symptoms and treatments; developing a plan of care in collaboration with other health care providers
Providing education to patients and families
Initiating the plan of care and priority setting to ensure effective and efficient patient care delivery and achievement.
Consult and coordinate with the health care team members to assess, plan, implement and evaluate patient’s plan of care.
Following a plan of care that assures the patient and family needs are identified, prioritized, and met in order to achieve desired clinical outcomes/goals.
Regularly reevaluates the patient’s nursing needs and makes the necessary revisions in the plan of care.
Teach patients and families preventative care, disease prevention, medical and psychological care, and medication review.
Monitors ongoing patient care, through care conferencing and review of documentation, to determine care, educational and discharge planning needs.
Utilizes knowledge of patient’s age and cultural diversity in the provision of patient care and education needs.
Evaluates discharge outcomes to look for improvements or decline and any discrepancies.
Responsible for supervisory visits with Licensed Practical Nurses (LPN) and Certified Home Health Aides (CHHA).
Communicates a report to the appropriate health care team members for the continuation of care, including reporting any changes in patient’s condition to the physician and family as needed.
Demonstrates the knowledge and skills necessary to provide care appropriate to patients of all age groups–must demonstrate knowledge of the principles of growth and development through the life span, possess the ability to assess data reflective of the patient’s status, and interpret the appropriate information needed to identify each patient’s needs.
Maintains universal precautions guidelines and safety measures according to RiverStone Health policies and procedures
Documents are provided for the patient’s encounter in the electronic medical records (per documentation standards) in a timely manner. Must document/chart observations, activities and other data relate to the clinical condition of the patient and patient care.
Experience in Outcome and Assessment Information Set, OASIS-E, quality and reimbursement measures which include structure, process and outcomes is preferred, but not required.
Contributes to the provision of quality process through performance improvement techniques that demonstrate positive outcomes in patient care. Receives and works to resolve patient/family concerns/complaints.
Maintain knowledge of and compliance with current Medicare/Medicaid, state regulations and rules, Health Insurance Portability and Accountability Act (HIPAA) compliance and accreditation regulations for home health services.
Maintain and enhance professional growth and development through attendance in orientation, continuing educational offerings as well as organizational educational programs as requested.
Demonstrates interpersonal, cognitive, and technical competencies and standards of care consistent with the programs and organization’s mission, values and services.
The ability to help cover needs in home care as assigned.
Must carry a program computer and telephone to receive and place calls for patient care operations during non-office hours when on call.
Perform other duties as assigned in support of RiverStone’s mission and goals.