Home Health Intake Nurse

American Addiction Centers • Milwaukee, WI

2d • $38 - $57 • Hybrid

About The Position

This is a Per Diem, Part-time position for a Home Health Intake Nurse. The role is fully remote but requires initial in-person orientation and availability during Monday-Friday 8 am-6 pm. The nurse will be responsible for screening referrals, ensuring patients meet agency admission criteria and comply with regulations, and providing quality customer service to referral sources. They will also explain services, determine eligibility for Medicare-certified agencies, and educate care teams on available services. The position involves telephonic interaction with patients, families, physicians, and referral sources to assess home care appropriateness and acting as a resource for various healthcare professionals. The nurse will also document the initial home health care plan, initiate interdisciplinary communication, and identify risk management situations. Continuous learning and adaptation to business needs are expected, along with providing suggestions for practice improvements.

Requirements

• Registered Nurse - License issued by the state in which the team member practices.
• Min ADN, BSN Preferred
• Typically requires 2 years of experience in clinical nursing.
• Home Care/Intake experience preferred
• Computer technology skills
• Excellent interpersonal and critical thinking skills necessary to interact with both internal and external clients.
• Strong verbal and written communication skills
• Ability to adapt to a changing environment
• Must be detail-oriented and have excellent organizational skills
• May include weekend, holiday and on-call rotation

Nice To Haves

• BSN Preferred
• Home Care/Intake experience preferred

Responsibilities

• Responsible for the screening and accurate completion of all referrals to ensure patients meet agency admission criteria and comply with State and Federal Regulations
• Provides quality customer service, promoting collaboration and coordination with referral sources and home care for smooth transition of patient to appropriate next level of care.
• Maintains clinical skills and competency by attending assigned training. Adapts to changing business needs, conditions and work responsibilities.
• Responds to inquiries regarding Advocate/Aurora Health at Home services and programs. Explains programs and services, in addition to determining if patients meet criteria for Centers for Medicare & Medicaid Services (CMS) certified agency, admission policies and/or referring requests to other community agencies when appropriate.
• Identifies risk management situations and completes high risk referral process on all appropriate patients based on established guidelines.
• Interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.
• Documents the initial plan of home health care and initiates interdisciplinary communication.
• Interacts with patients/families, physicians and referral sources telephonically to assess and evaluate patient for home care appropriateness.
• Acts as a resource to physicians, physician offices, patients and families, hospital and designated skilled nursing facility staff (i.e. care management, discharge planners, social workers, nursing) regarding types of services available and the criteria for home care, including Medicare guidelines. Maintains knowledge of agency payors: Medicare, Medicaid and contracted commercial insurance reimbursement guidelines.
• Provides education to care team as requested on services that may enhance the transition of care for patients including DME, Hospice, Palliative Care, Pediatrics and Home Infusion Therapy. May participate in precepting new hire training and orientation
• Provides suggestions or improvements in current practices (i.e. process, documentation, etc.) to improve quality, productivity and customer satisfaction.
• Performs other duties and responsibilities as assigned.​

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree