Home Health Intake Coordinator

Choice Rehab • Federal Way, WA

6d • Onsite

About The Position

Choice Health at Home is seeking an organized, customer-focused Intake Referral Coordinator to manage the initial patient referral process. You will serve as a key liaison between hospitals, physicians, patients, families, and clinical staff to support a seamless start of care. Professional experience working with insurance or in a home health office is required.

Requirements

• Professional experience working with insurance or in a home health office.
• Excellent computer, organizational, and customer service skills.
• Strong communication skills and attention to detail.
• Valid driver’s license and auto insurance.

Nice To Haves

• At least one year of referral intake experience.
• Experience with third-party payers, Medicare, and Medicaid.
• Medical field background and familiarity with medical terminology.
• HomeCare HomeBase experience.

Responsibilities

• Receive, review, and accurately document new referrals in a timely manner.
• Verify insurance eligibility, benefits, and payer sources.
• Obtain, maintain, and track insurance authorizations and initial certifications.
• Accurately enter patient and referral information into the electronic medical record.
• Coordinate with Nursing Supervisors, patients, and the interdisciplinary team to support timely care.
• Communicate effectively with patients, families, staff, healthcare professionals, and referral sources.
• Respond to agency and patient needs professionally, using sound judgment and problem-solving skills.
• Participate in agency training and the Quality Assessment and Performance Improvement (QAPI) program.
• Follow agency policies and support a commitment to quality patient care.

Benefits

• Medical, dental, and vision insurance.
• 401(k) eligibility after three months of service, with immediate 100% vesting.
• Choice Health at Home matches 100% of the first 3% you contribute each pay period.
• Health Savings Account.
• Life insurance.
• Short- and long-term disability insurance.
• Paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed