Home Health Director

INSIGHT LIVINGGifford, FL
Onsite

About The Position

The Home Health Director is responsible for the overall management, compliance, and daily operations of the home health business.

Requirements

  • Bachelor’s degree in healthcare administration, business management, nursing, social work, or related field (Master’s preferred).
  • Minimum of 3–5 years of management experience in home care, home health, or related healthcare services.
  • Strong knowledge of state regulations.
  • Proven leadership, organizational, and problem-solving skills.
  • Excellent interpersonal, communication, and customer service skills.
  • Proficiency in scheduling systems, EMR, and general office software.

Responsibilities

  • Ensure compliance with all applicable state regulations and laws.
  • Maintain licensure, required documentation, and records in accordance with state requirements.
  • Develop and implement policies and procedures to support compliance and best practices.
  • Coordinate and prepare for inspections, audits, and surveys.
  • Direct and oversee daily operations, including caregiver referrals, scheduling, and client service coordination.
  • Monitor client satisfaction and address service concerns promptly.
  • Manage contracts and agreements with clients, caregivers, and third-party payers.
  • Oversee billing, payroll, and financial reporting functions in collaboration with administrative staff.
  • Recruit, screen, and credential caregivers to ensure qualifications meet state requirements.
  • Maintain accurate caregiver personnel files, including background checks, health screenings, and continuing education.
  • Provide orientation, training, and ongoing support to caregivers.
  • Foster a positive work environment that promotes retention and quality care.
  • Conduct client intake assessments to determine service needs and match appropriate caregivers.
  • Develop and maintain strong relationships with clients, families, healthcare providers, and referral sources.
  • Promote services through networking and community outreach.
  • Monitor caregiver performance and client satisfaction through follow-up and evaluations.
  • Implement corrective actions when necessary to ensure service quality.
  • Track and analyze performance metrics to improve operational efficiency.
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