Home Health Clinical Supervisor

Ohio Living•Cleveland, OH

About The Position

The Home Health Clinical Supervisor leads the clinical home health care team in assessing, planning, implementing, monitoring, and evaluating services needed to meet home health and home care patients’ health needs. The role coordinates available resources to promote quality and cost-effective outcomes and uses ongoing medical-record and clinical-documentation audits to improve data quality in accordance with company standards and federal, state, and local requirements. The supervisor oversees patient-care operations and clinical staff, develops and evaluates individualized care plans, supports accurate documentation and billing, and maintains compliance with regulatory and accreditation requirements. The role also manages staff development, performance, training, and staffing coverage. The position includes occasional on-call availability and travel, and work on weekends, evenings, and holidays as needed for coverage.

Requirements

Current, unencumbered Ohio Registered Nurse (RN) license required.
Two years of experience in supervision at a Medicare-certified home health agency required.
One year of experience in a Medicare-certified home health agency required.
Recent OASIS competency required.
Proficiency with Windows, Microsoft Office (Word, Excel, and PowerPoint), and the internet required.
Proficiency with electronic medical records required.
Ability to read, write, speak, and understand English.
Valid driver’s license and acceptable driving record.
Must be insurable under professional liability and crime coverage policies as specified by insurance-carrier underwriting standards.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
Homecare Homebase experience preferred.

Responsibilities

Supervise staff and direct the delivery of quality, consistent patient care.
Conduct supervised patient visits to assess team members’ competency.
Participate in the on-call rotation as needed and be available during operating hours to complete nursing visits.
Coordinate oversight of direct and indirect patient-care services and ensure accurate evaluation of patient needs.
Develop, implement, and update individualized care plans; ensure physician orders are followed and evaluate plans of care on an ongoing basis.
Supervise implementation of physician and clinical treatment plans by auditing, organizing, overseeing, integrating, and modifying resources to achieve desired outcomes.
Interpret operational indicators to identify census and volume changes that may affect staffing, productivity, revenues, or expenses.
Evaluate and approve clinical documentation and workflow, and identify authorizations needed for timely and accurate billing.
Review diagnosis coding and plans of care for home health and home care patients in accordance with Medicare regulations.
Ensure equipment, systems, and monitoring meet or exceed quality, customer service, utilization, and compliance standards.
Collaborate with the marketing team on referral processes, protocols, and timeliness to meet patients’ comprehensive needs.
Manage the local component of the integrated electronic medical record and ensure office and clinical staff are trained to use it accurately and productively under company policies.
Evaluate workflow, administrative, and departmental processes.
Mentor clinical staff toward positive patient outcomes; maintain knowledge of nursing practices and treatments; and arrange for and teach new tasks and techniques.
Maintain knowledge of regulatory, accrediting-body, and third-party-payer requirements, and educate clinicians on documentation requirements.
Audit and maintain accurate, current medical records and clinical documentation in accordance with company and applicable federal, state, and local standards.
Monitor home health and home care revenue and collection cycles and ensure accurate documentation and coding.
Prepare, update, and modify action plans addressing concerns identified through record reviews, process audits, patient satisfaction results, and fiscal audits.
Oversee state survey processes, mock surveys, and compliance audits; maintain readiness for licensure and accreditation surveys.
Serve as a resource for clinical staff on regulations, accrediting-body requirements, and professional standards of practice.
Supervise the clinical home health and home care team and foster a positive environment that attracts, retains, and motivates employees.
Participate in staff selection, training, and development; interview, select, and orient new direct reports.
Establish and promote performance expectations, evaluate direct reports, and provide developmental guidance.
Monitor staff accountability to organizational requirements and work with Human Resources when further documentation or intervention is needed.
Participate in planning, scheduling, conducting, and monitoring in-service training, on-the-job training, and orientation programs.
Ensure payroll is completed accurately and on time for each pay period.
Ensure a reasonable staffing plan is in place for staff absences and vacancies.
Respond promptly and thoughtfully to departmental staff questions, requests, and work submitted for review and approval.
Perform other duties as assigned.