Home Health Clinical Field Staff Supervisor

Graham Healthcare Group • Havertown, PA

5d

About The Position

Residential Home Health and Hospice is seeking a Clinical Field Staff Supervisor to support its field staff and leaders in delivering team-based patient care. The supervisor provides direction to clinical field staff, manages staff assignments and objectives, fosters engagement and strong performance, and serves as a liaison between field and office staff. The role also monitors clinical activity, addresses customer concerns, coordinates with sales personnel and clinical leadership, and helps evaluate client episodes and staff productivity.

Requirements

• At least two years of experience working as a Registered Nurse in home care or an applicable setting.
• An Associate’s Degree from an accredited School of Nursing.
• Successful completion of a drug screen prior to employment; the background process includes medical and recreational marijuana.
• Legal authorization to work in the United States.

Nice To Haves

• At least one year of management experience is preferred.

Responsibilities

• Provide supervision and direction for field staff and serve as a liaison between field and office staff.
• Directly manage the POD’s Clinical Field Staff, assign tasks and objectives, and establish measurable outcomes for monitoring results.
• Develop and engage the POD’s Clinical Field Staff by fostering a motivating work environment that recognizes and rewards strong performance.
• Monitor clinicians via HCHB reports.
• Update the clinical record on an ongoing basis regarding communications, orders, re-hospitalizations, conflicts, and related matters.
• Evaluate and address customer concerns, including documenting and resolving them.
• Communicate with sales personnel about customer issues that may affect referral-source relationships.
• Evaluate client episodes to determine whether discharge or recertification is appropriate, and initiate orders as appropriate.
• Review staff schedules to ensure productivity, communicate staff availability to the PSC, and provide the Clinical Manager with projected staff productivity once per week.

Benefits

• Up to 22 paid holiday and personal days off in year one.
• DailyPay access to earned money.
• Industry-leading 360 You benefits program.
• Company-paid emotional health and wellness support for employees and their families.
• Adoption assistance.
• Access to Ramsey SmartDollar.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree