Home Health Care Specialist

MacQuarries Pharmasave Group • Chester, NS

3d • Onsite

About The Position

MacQuarries Pharmasave Group is seeking a knowledgeable and customer-focused Home Health Care Specialist to join their team. This is a unique, hands-on role that blends patient support, medical equipment expertise, and retail pharmacy care. The specialist will work directly with customers to assess their needs, recommend and fit home health products, and ensure they feel confident and supported in their care at home. This role is ideal for someone who enjoys helping people, solving problems, and working in a collaborative healthcare environment to make a meaningful difference in the community.

Requirements

• Experience in customer service, retail, or a healthcare-related environment.
• Strong interpersonal and communication skills with a patient-focused approach.
• Excellent organizational and multitasking abilities.
• Comfortable using computer systems (Microsoft Office and point-of-sale systems).
• Professional, reliable, and committed to confidentiality.

Nice To Haves

• Experience with home health products, mobility aids, or medical supplies.
• Knowledge of third-party billing or pharmacy systems (e.g., Kroll).
• Experience working alongside healthcare professionals or in a patient support role.

Responsibilities

• Assist customers in selecting and fitting home health products, including mobility aids, compression therapy, and daily living supports.
• Provide clear, compassionate guidance to help customers use products safely and effectively.
• Build trusted relationships through a patient-first approach.
• Manage ordering, inventory, and merchandising within the home health department.
• Process third-party billing and maintain accurate documentation.
• Support efficient workflow across retail and healthcare service areas.
• Work closely with pharmacists, healthcare professionals, and community partners.
• Contribute to health and wellness initiatives within the community.
• Help foster a supportive, team-oriented work environment aligned with company values.

Benefits

• Competitive hourly wage (depending on experience)
• Extended Health, Dental, and Vision Benefits
• Paid vacation
• Employee Discounts
• Life Insurance
• Long-Term Disability
• RRSP program
• Ongoing training and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed