Home Health Billing Specialist
About The Position
Providence at Home, a growing division of Providence Life Services, is seeking a full-time Home Health Billing Specialist to oversee billing across home health, hospice, and palliative service lines. The role is based onsite at the Homer Glen, Illinois office and is hourly/non-exempt. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with an unpaid lunch break. The hourly pay range is $30.00 to $35.00, with offers taking experience and education into consideration. The specialist reviews and responds to billing-company requests, helps resolve billing and claim issues, and supports payment, authorization, self-pay, records, and audit processes. The position calls for an organized, flexible, detail-oriented person who can manage multiple priorities and deadlines, provide positive customer service, and communicate effectively with internal and external stakeholders as part of a collaborative team.
Requirements
- High school diploma, GED, or higher.
- Intake experience in a healthcare setting, home health, and/or hospice.
- Ability to work onsite in an office setting; the position is not remote.
- Experience with electronic medical records (EMRs) and Microsoft Office programs.
- Attention to detail, strong organization, responsiveness, and timely completion of tasks.
- Must pass a physical, drug screen, 50-pound lift test, fingerprinting for a criminal background check, and a reference check.
Responsibilities
- Review, research, and respond promptly to the billing company’s reports and requests for assistance correcting and submitting invoices for home health, hospice, and palliative services.
- Help resolve claim errors and validation holds in MatrixCare for home health, hospice, and palliative services.
- Add primary and secondary payors in MatrixCare and complete payment configuration forms as needed.
- Assist with self-pay invoices to patients and follow up on self-pay collections as needed.
- Enter charges, process billing, and apply payments for Private Duty clients.
- Record and update the authorization spreadsheet for home health, hospice, and palliative services.
- Process information needed by auditors annually or as needed.
- Assist with medical records requests from law offices, insurance companies, and others.
- Assist with hospice Notices of Election (NOEs) and home health Notices of Admission (NOAs) as needed.
- Assist with adding physicians, organizations, and employees to MatrixCare as needed.
- Help review and research the Billing Task Hot List in MatrixCare for home health, hospice, and palliative services.
- Assist with insurance verifications and authorizations for home health, hospice, and palliative services as needed.
- Perform other duties as assigned.
Benefits
- Blue Cross Blue Shield health insurance, with a choice of HMO, BA, PPO, and HSA plans.
- Rightway Healthcare Management.
- Wellness program that reduces medical premiums for enrolled employees and their spouse.
- Guardian dental insurance, with HMO or PPO options, and Guardian vision insurance.
- 403(b) retirement plan with up to 4% employer match.
- Student loan repayment.
- On-demand payment.
- Paid time off (PTO).
- Eight paid holidays.
- Longevity bonus.
- Employee referral bonus.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
