Home Health Billing Specialist

Providence Life Services•Homer Glen, IL
•Onsite

About The Position

Providence at Home, a division of Providence Life Services, is seeking a full-time Home Health Billing Specialist to oversee billing processes across home health, hospice, and palliative care service lines. The position is based onsite at the Homer Glen, Illinois office and is hourly/non-exempt, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. and an unpaid lunch break. The hourly pay range is $30.00–$35.00, with the offer based in part on experience and education. The role requires strong organization, the ability to manage competing priorities and deadlines, flexibility in responsibilities, and responsive, timely communication with internal and external stakeholders. The specialist works collaboratively with a team and provides positive customer service. Benefits include health, dental, and vision insurance; a wellness program that can reduce medical premiums for enrolled employees and spouses; a 403(b) retirement plan with up to a 4% employer match; student loan repayment; on-demand payment; paid time off; eight paid holidays; a longevity bonus; and an employee referral bonus.

Requirements

  • High school diploma/GED or higher.
  • Intake experience in a health care setting, home health, and/or hospice.
  • Ability to work onsite in an office setting; the position is not remote.
  • Experience with electronic medical records (EMRs) and Microsoft Office programs.
  • Attention to detail, strong organizational skills, and responsiveness and timeliness in completing tasks.
  • Must pass a physical, drug screen, 50-pound lift test, fingerprinting for a criminal background check, and a reference check.

Responsibilities

  • Review, research, and respond promptly to the billing company’s reports and requests for assistance correcting and submitting invoices for home health, hospice, and palliative care.
  • Assist in resolving claim errors and validation holds in MatrixCare for home health, hospice, and palliative care.
  • Add primary and secondary payors to MatrixCare and complete payment configuration forms as needed.
  • Assist with self-pay invoices to patients and follow up on collections as needed.
  • Enter charges, process billing, and apply payments for private duty clients.
  • Record and update the authorization spreadsheet for home health, hospice, and palliative care.
  • Process information needed by auditors annually or as requested.
  • Assist with medical records requests from law offices, insurance companies, and others.
  • Assist with hospice Notices of Election (NOEs) and home health Notices of Admissions (NOAs) as needed.
  • Assist with adding physicians, organizations, and employees to MatrixCare as needed.
  • Assist in reviewing and researching the Billing Task Hot List in MatrixCare for home health, hospice, and palliative care.
  • Assist with insurance verifications and authorizations for home health, hospice, and palliative care as needed.
  • Perform other duties as assigned.

Benefits

  • Blue Cross Blue Shield health insurance with a choice of HMO, BA, PPO, and HSA plans.
  • Right way Healthcare Management Wellness Program, which reduces medical premiums for enrolled employees and spouses.
  • Guardian dental insurance (HMO or PPO) and Guardian vision insurance.
  • 403(b) retirement plan with up to a 4% employer match.
  • Student loan repayment.
  • On-demand payment.
  • Paid time off (PTO).
  • Eight paid holidays.
  • Longevity bonus.
  • Employee referral bonus.
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