Hospice Home Care Aide

Baystate Health • Springfield, MA

9d • Onsite

About The Position

Baystate Health is seeking a Home Health Aide to join its Hospice Team, providing compassionate, patient-centered end-of-life care to patients and families in home and community settings. The aide works closely with registered nurses, physicians, interdisciplinary care teams, patients, and families to provide personal care, assistance with activities of daily living, emotional support, and comfort-focused care that promotes dignity, independence, and quality of life.

The role involves building supportive connections with patients and families and helping patients feel safe, comfortable, respected, and supported throughout their hospice experience. The position is full-time, on the road serving Ludlow, Belchertown, Wilbraham, Ware, and surrounding towns. The schedule is days, 8:00 a.m.–4:30 p.m., with every eighth weekend required.

Requirements

• Home Health Aide or CNA certification.
• Valid driver’s license.
• GED, HiSET, or high school diploma.
• Basic Life Support certification from the American Heart Association.
• Certified Home Health Aide certification.

Responsibilities

• Provide compassionate, patient-centered personal care to hospice patients in their homes and community settings, promoting comfort, dignity, and quality of life.
• Assist patients with activities of daily living, including bathing, grooming, dressing, toileting, and oral hygiene, while respecting individual preferences and maintaining privacy.
• Assist with safe mobility, transfers, positioning, and ambulation to promote patient safety, comfort, and independence.
• Observe and promptly report changes in patients’ physical condition, behavior, comfort level, or overall well-being to the supervising Registered Nurse.
• Provide emotional support, companionship, and reassurance to patients and families, demonstrating empathy, sensitivity, and respect during end-of-life care.
• Help maintain a clean, safe, and comfortable patient environment, including basic personal care tasks and light housekeeping related to patient care.
• Follow individualized care plans, infection-prevention protocols, safety procedures, and hospice policies while working under the direction and supervision of the appropriate clinical team member.
• Collaborate with the hospice interdisciplinary team by communicating patient needs, documenting care provided, and supporting a coordinated approach to care.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans, subject to eligibility.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings with employer match.
• Generous paid time off for eligible employees.
• Mileage reimbursement of 72.5 cents per mile.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED