Home Health Aide Coordinator
About The Position
United Energy Workers Healthcare is seeking a Home Health Aide Coordinator to coordinate Home Health Aide (HHA) services among Case Managers, HHAs, and clients. The role supports patient care by managing scheduling logistics, compliance documentation, onboarding, and care implementation. It contributes to workforce stability, regulatory readiness, and operational efficiency by maintaining accurate records, resolving coverage gaps, and supporting quality service delivery. The coordinator works with Case Managers and HHAs to keep schedules and client assignment records current, ensure documentation is accurate and organized, and communicate updates and procedural changes. The role also supports onboarding and training, client care-kit delivery, incident tracking, audits, and general administrative work. The position requires regular, predictable attendance as business demands dictate. It involves extended periods at a computer terminal and regular standing, sitting, talking, hearing, using hands and fingers to operate a computer and telephone, keyboarding, reaching, stooping, and kneeling. Close vision is required for computer work. The pay range is USD $20.00–$22.00 per hour.
Requirements
- High school diploma or equivalent required.
- Experience with scheduling or care coordination systems.
- Exceptional organizational, interpersonal, and communication skills.
- Must pass a criminal background check.
- Ability to sit at a computer terminal for an extended period.
- Regular, predictable attendance as business demands dictate.
- Regularly required to stand and sit; talk and hear; use hands and fingers to operate a computer and telephone; keyboard; reach, stoop, and kneel.
- Close vision required due to computer work.
Nice To Haves
- Completion of basic CNA or home health training preferred.
Responsibilities
- Coordinate HHA service delivery in alignment with patient plans of care.
- Maintain up-to-date HHA schedules and client assignment records to support Case Managers.
- Serve as the first point of contact for shift call-ins and resolve or arrange coverage as needed.
- Track and verify HHA documentation for accuracy and compliance with agency standards.
- Assemble, prepare, and maintain HHA documentation packets.
- Collaborate with Case Managers to review Individualized Plans of Care (IPOC) and related documentation.
- Upload, label, and organize completed documents in the appropriate electronic care platform.
- Support onboarding, including HHA orientations, documentation reviews, and training follow-ups.
- Deliver care kits and binders to new clients as requested.
- Conduct in-service sessions, assist with incident tracking, and provide administrative support for HHA terminations.
- Maintain communication with HHAs regarding updates, policy changes, and procedural adjustments.
- Perform general administrative tasks and audits, and assist with special projects as directed by the Case Manager or Regional Director.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- 401(k) retirement plan with employer match.
- Paid time off and holiday pay.
- Disability insurance and life insurance options.
- Health Savings Account (HSA) and Dependent Care Spending Account (DCSA).
- Employee Assistance Program (EAP).
- Sunshine Fund for peer-supported financial assistance during unexpected hardships.
- Internal referral bonuses.
- Supportive and inclusive culture.
- Mission-centered work impacting former energy workers.
- Opportunities for growth and development, including internal mobility and training.
- Recognition programs.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
