Home Equity Mortgage Processor

Indiana Members Credit Union • Indianapolis, IN

1d • Hybrid

About The Position

The Home Equity Processor will manage a pipeline of home equity applications and loans submitted by the loan officer. The Processor will analyze the application data, supporting borrower documentation provided, credit report, flood determination, valuation, and title products, and then reach out to the borrower on behalf of the loan officer, vendors and other external companies as needed to compile the information necessary to submit the loan to the underwriter for a decision. Processors will manage pipelines for Internal Loan Originators.

Requirements

• Attention to detail, ability to manage time, organization skills to effectively prioritize multiple tasks and achieve production focused goals.
• Excellent interpersonal skill, manners and techniques including ability to share positive and negative results.
• Able to work with minimal supervision.
• Analytical and problem solving
• Able to work in a fast paced, team oriented atmosphere where the environment changes on a consistent basis
• Able to prioritize tasks and organization daily functions
• Able to work with minimal supervision
• Strong communication skills, both verbal and written
• High School degree or equivalent work experience
• Minimum 2 years prior experience processing Conventional mortgage loans
• Experience with Microsoft Word, Excel and Outlook
• Experience processing task in a paperless environment

Nice To Haves

• Prior experience processing Government mortgage loans, preferred
• Experience processing loans in compliance with Agency guidelines, preferred

Responsibilities

• Facilitate productive communication with production staff, vendors and other external companies as needed to gain documentation and information
• Perform outbound telephone contact with borrowers as required to facilitate loan status and gain required documentation
• Manage efficient follow up for documentation and information required to meet key performance indicators
• Provide home equity loan assistance to branch personnel
• Update loan origination system with key information and dates as well as manage tasks and historical comments as required
• Manage a pipeline of loans while maintaining key performance indicators established to control quality, accuracy and efficiency
• Learn and maintain knowledge of departmental procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED