Home Equity Processor

TEKsystemsTroy, NY
$22 - $26Onsite

About The Position

Are you an experienced loan processor looking to join a collaborative lending team? We are seeking a Home Equity Loan Processor to support the full lifecycle of home equity loans, from application through closing. This role offers an opportunity to work in a customer-focused environment where teamwork, service excellence, and attention to detail are highly valued.

Requirements

  • Minimum 1-2 years of full-cycle Mortgage Processing or Home Equity Processing experience.
  • Experience processing loans from application through closing.
  • Strong attention to detail and organizational skills.
  • Excellent customer service and communication abilities.
  • Comfortable maintaining frequent borrower contact throughout the loan process.
  • Willingness to learn and adapt within a manual processing environment.
  • Strong team-oriented mindset with a willingness to assist coworkers as needed.

Nice To Haves

  • Direct or indirect lending experience
  • Banking or credit union experience
  • Experience with loan origination or servicing platforms such as: Symitar, Encompass

Responsibilities

  • Process home equity loans from application through closing.
  • Manage a pipeline of approximately 25-30 loan files once fully trained.
  • Review and verify borrower income documentation, including pay stubs and other supporting documents.
  • Order appraisals when required.
  • Order flood certifications.
  • Gather and verify payoff information.
  • Review mortgagee clauses and supporting loan documentation.
  • Prepare complete loan files for underwriting review.
  • Coordinate and arrange loan closings.
  • Maintain consistent communication with borrowers throughout the lending process.
  • Collaborate with team members to ensure efficient loan processing and pipeline management.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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