Home Delivery Driver

Mom's Meals•Worcester, MA

15d

About The Position

As a Home Delivery Driver for Mom’s Meals, you help ensure customers receive their meals for the upcoming week. You load and unload prepacked meal boxes from designated cold storage and deliver them to customers’ homes, sometimes bringing the meals inside. Prompt delivery and excellent customer service are central to the role. The schedule is a four-day workweek, Tuesday through Friday. Pay is $21.50 per hour, with a monthly bonus opportunity. The position is based at 512 Southbridge St., Worcester, MA 01610. Employment is contingent on successfully passing a pre-employment drug screen and background check, where permitted by law.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Valid driver’s license.
Excellent driving (DMV) record.
Good communication skills; ability to speak, read, and write English.
Ability to sufficiently operate a smartphone.
Familiarity and comfort with using and following GPS routing.
Basic math skills.
Ability to drive in various weather and traffic conditions.
Ability to work in variable weather conditions.
Prior experience adhering to company policies and demonstrating core values.
Pass a post-offer drug screen and background check.
Pass a post-offer MVR lookup.
Physical stamina to stand and walk for long periods.
Ability to push, pull, and lift up to 40 pounds.
Visual perception necessary to perform the job, including peripheral vision, depth perception, and the ability to adjust focus.
Ability to perform repetitive movements.
Ability to work in variable temperatures, including cold and hot conditions.

Nice To Haves

Previous delivery driving experience in a customer-facing environment.
Experience completing high-volume delivery routes in residential areas.
Strong customer service experience and ability to communicate professionally and courteously with customers in their homes.
Experience working independently while meeting productivity and on-time delivery expectations.
Experience in roles requiring frequent driving, time management, and direct customer interaction.

Responsibilities

Safely operate a company vehicle and obey traffic laws.
Load meals into the company vehicle at the designated cold storage facility.
Deliver meals to clients, often taking them into clients’ homes.
Call clients when delivery issues arise or when necessary for the region.
Accurately and consistently record deliveries in the MMHD delivery application.
Follow all food-related sanitation and food-safety procedures.
Provide excellent customer service to clients.
Inspect, clean, and maintain equipment in safe operating condition.
Immediately report equipment failures and vehicle damage to a supervisor so repairs can be scheduled.
Assist with vehicle and driver audits.
Ensure deliveries comply with established protocols.