Home Coordinator

A Sense of Home•Los Angeles, CA

5d•$28 - $33•Hybrid

About The Position

The Home Coordinator is the lead designer of each home that ASOH creates, including on-site Home Creations and warehouse Home Creations. They are also responsible for collaborating with various members of the team to ensure quality service delivery, as well as public speaking and working with groups of volunteers/sponsors. This important role requires an exceptional employee who has a positive attitude and is a leader, team player, creative, industrious, and detail-oriented. They have a heart for the mission of ASOH and are excited to utilize their talents to change lives.

Requirements

Experience in interior design or interest in learning and gaining experience.
Ability to visualize how items will come together to ensure aesthetic cohesion and proper fit within a space.
Related experience with volunteers, administrative tasks, and working with diverse populations.
Capable on Excel and Word.
Excels in communication both in written and oral form.
Organization of one’s time.
A keen eye to organize and store inventory.
Consistent travel to off-site locations is required.
Must have readily available access to reliable transportation at all times.
Ability to process and analyze vague, abstract verbal and written instructions.
Ability to visualize and assess abstract ideas and develop structured plans for implementation of marketing plans.
Ability to read, analyze complex documents, and communicate analysis in oral and written form.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Requires public speaking, phone conversations, use of email, writing letters and memos, face-to-face discussions with individuals or teams and contact with others.
Strong knowledge in reading, writing, and speaking of the English language.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the Company.
Knowledge of principles and processes for providing superior customer and personal services.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Working knowledge of email, social media networks, computers, smartphones, equipment, graphics software and CRM system.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of applicable laws, regulations, and ordinances.
Requires ability to lift, move, transport, and stage furniture and other home goods sometimes in excess of 25 pounds.
Requires using hands to handle, control, or feel objects, tools or controls and prolonged periods of standing and/or sitting.
Requires dealing with potentially unpleasant, angry, or discourteous people, including conflict situations.
Requires making decisions that impact the results of co-workers, vendors, sponsors, donors, volunteers or the company.
Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization without supervision.
Requires being exact or highly accurate.
Requires repeating the same physical activities or mental activities over and over - often with freedom to determine tasks, priorities, and goals.
Requires meeting strict deadlines and adhering to tight timelines.
Requires work with external individuals, organizations, businesses, or the public.
Requires coordinating or leading others in accomplishing work activities and work with others in a group or team.
Includes responsibility for work outcomes, results, and safety of others.
Requires working in office space as well as warehouse space in cold or hot conditions as well as outdoors in hot, cold, wet, humid and/or dry conditions.
Work is often performed in recipients’ homes.
Requires ability to climb stairs or hills at times while lifting.
Work is often performed in warehouse settings with tight spaces for travel/access.
Requires ability to lift, reach, hold and move heavy items, at times onto and from shelving units.

Nice To Haves

Spanish-speaking preferred.

Responsibilities

Serves as the main Home Creation leader and coordinator, following all established procedures.
Leads volunteers/sponsors through the installation of each Home Creation, championing their efforts and facilitating an experience that is full of joy, heart, and respect.
Ensures all stakeholders reflect ASOH's values.
Takes in the entire environment and looks for the best way that participants can execute a fulfilling role in the making of each Home Creation.
Manages and coordinates volunteers in the warehouse and supports them with selecting items to be installed in each home and creating kitchen and bath kits.
Creates design detail documents for each recipient.
Designs each room to ensure it feels like a custom made home for each recipient based on their needs and preferences.
Ensures all needed items for all Home Creations are properly accounted for and allocated to the recipients’ profile on the ASOH app.
Reports low inventory items or discrepancies in the inventory to the Logistics Manager.
Prints all photos to be displayed in the home for Home Creations and puts them in frames.
Uploads photos taken during Home Creations to the ASOH app.
Assists with Home Creations truck load ups.
Supports the logistics team with processing donations.
Is present at Home Creations to ensure proper installation of items.
Other duties as assigned to support Home Creations.
Covers for other employees in the department during periods when an employee is out, or a position is vacant, which may include taking on tasks outside the normal scope of the job.