In Home Color Consultant

JC LICHT•Lombard, IL

6d•Hybrid

About The Position

Want to be a part of the most AUDACIOUS and radically EXCELLENT Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important. The job as a JC Licht Part Time Color Consulting Program is critical for our Home Fashions Division. The overall goal is to help customers cultivate their paint color story and provide professional expertise on these color decisions. By creating a color palette for interior & exterior projects for clients, we are building relationships and trust with JC Licht current and future customers.

Requirements

Prior design and or color knowledge/experience required.
Customer service skills.
Must be able to work weekends and conduct appointments 3-4 days a week.
Support the JC Licht Core Values in all of your responsibilities and interactions with JC Licht clients and other employee’s.

Nice To Haves

Reliable transportation of a personal vehicle is required.

Responsibilities

Provide expert advice, opinions, and informative consulting on paint colors for customers, so that they have confidence in their color selections.
Conduct consults in a friendly, and caring manner, with the goal of each client loving their color selections to confidently move forward on their painting projects.
Reliable transportation of a personal vehicle is required.
Arrive at each scheduled consultation on time and bring all necessary color tools and paperwork for each appointment.
Communicate with customers on their color selections, color questions, and concerns via email and or phone. This includes painters/contractors.
Maintain a communicative relationship with management about appointments and clients.
Manage and maintain a color swatch library, ordering swatches, filing swatches, and organizing swatch library on a consistent basis.
Manage tracking of mileage for each appointment for mileage reimbursement.
Offer painter/contractor referrals when requested from clients.
Account for any email communication with past clients, and resolve color questions and or sending info to schedulers for setting up additional appointments when needed.
Attend any color training as it pertains to gaining insight to color consultations and or paint product education.
Be able to have a basic understanding of paint products JC Licht carries, and advise clients on these recommendations.
Maintain a strong working relationship with painters who purchase color consults for their customers.
Provide support to Home Fashions stores and departments when necessary. This may also include clients who are interested in window treatment services and or guidance on wallpaper.
Other duties as assigned.