Home Care Service Coordinator

Addus HomeCare•Chattanooga, TN

22h•Onsite

About The Position

Addus HomeCare is seeking a dynamic, organized, and compassionate Service Coordinator to join their care team in Chattanooga, TN. This role is crucial for ensuring clients receive the care they deserve while supporting caregivers. The ideal candidate is passionate about serving vulnerable populations, building relationships, and leading with both heart and hustle. This is a full-time, in-office position with participation in an on-call rotation required.

Requirements

A genuine passion for serving elderly and disabled populations
High school diploma or equivalent
At least 1 year of industry experience
Strong interpersonal, organizational, and communication skills
Ability to multitask and problem-solve in a fast-paced environment
Proficiency with Microsoft Word, Excel, and scheduling software
Reliable transportation

Responsibilities

Coordinate and manage caregiver schedules with precision and care
Ensure uninterrupted service by proactively filling shifts and addressing client needs
Participate in an on-call rotation to provide after-hours support when needed
Conduct monthly wellness calls and in-home visits to maintain quality care
Serve as the primary point of contact for client updates, service changes, and concerns
Supervise, coach, and motivate direct service employees
Foster a positive, professional, and welcoming office environment
Maintain strict confidentiality and compliance with HIPAA and Medicaid/Medicare regulations