Home Care Scheduling Coordinator

AdvisaCare • North Muskegon, MI

23h • Onsite

About The Position

AdvisaCare is growing and looking for a strong Home Care Scheduling Coordinator to work out of their North Muskegon office. This is a salaried position with excellent benefits and competitive pay, offering a rewarding opportunity for the right candidate with the heart and passion for helping families in need.

Requirements

• Must have Direct Patient Hands on Care experience.
• Disciplined individual who thrives working in a fast-paced environment both independently and within a team under pressure.
• Driven to get things done and done right, takes responsibility for results, is factual, and straightforward while motivating and coaching to build strong relationships.
• Always looking to grow and further develop technical expertise, respect authority, and operate within established guidelines.
• Delightful to work with while working hard and having fun doing it.

Responsibilities

• Answer and triage calls from caregivers, clients, and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.
• Maintain compliance with timely reporting systems/processes for accurate billing, payroll, and care note submissions.
• Assist with all aspects of office administration.
• Be on-call for after business hour calls and scheduling modifications.
• Willing to work in the field as needed.
• Ensure each patient is getting the unique care that they need.
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization.
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all levels of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

Benefits

• Healthcare benefits
• PTO
• Paid Holidays
• 401K Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed