Home Care Scheduling Coordinator

Access To Home Care Services • Auburn, NY

2d • Onsite

About The Position

Access To Home Care Services is a family owned and operated home care agency dedicated to helping individuals remain safely and independently in their homes. Since 2011, we have grown from a small local agency into one of Central New York's leading home care providers. Our commitment to both our clients and employees has earned us recognition as the region's Best Home Care Agency for nine consecutive years and Best Place to Work for four consecutive years. We are seeking a highly organized, detail oriented Home Care Scheduling Coordinator to join our team. This position plays a critical role in ensuring our clients receive the care they need while supporting the caregivers who make our mission possible. If you thrive in a fast paced environment, enjoy solving problems, and take pride in helping others, we would love to hear from you.

Requirements

• High School Diploma or equivalent required
• Previous scheduling, customer service, healthcare, or office experience preferred
• Strong organizational and time management skills
• Excellent communication and problem solving abilities
• Ability to multitask and prioritize in a fast paced environment
• Strong computer skills and attention to detail
• Dependable, professional, and able to work independently

Responsibilities

• Create and maintain client schedules to ensure all authorized services are provided
• Coordinate caregiver assignments based on client needs and care plans
• Fill open shifts and respond to staffing changes throughout the day
• Communicate with caregivers, clients, and families regarding scheduling needs
• Verify visits to support accurate payroll and billing
• Maintain accurate attendance, scheduling, and staffing records
• Ensure compliance with labor laws and agency policies
• Document service interruptions and staffing concerns
• Assist with agency investigations and special projects as needed
• Participate in an on call rotation consisting of one weekday per week and two weekends per month

Benefits

• Four day work week with every Friday, Saturday, and Sunday off
• Competitive pay of $20.00 to $23.00 per hour
• Named Best Place to Work in the Region for four consecutive years
• Join the region's Best Home Care Agency for nine consecutive years
• Family owned and locally operated organization
• Daily Pay available
• Paid Time Off and Sick Time
• 401(k)
• Voluntary benefits including accident, disability, and life insurance
• Birthday PTO
• Supportive team environment with opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED