Home Care Scheduler - Full-Time

Guardian Angel Senior ServicesPittsfield, MA
Onsite

About The Position

Join Guardian Angel Senior Services as a Full-Time Home Care Scheduler! This is an exciting opportunity for an organized, dependable, and compassionate professional who enjoys problem-solving, working in a fast-paced environment, and helping ensure seniors receive the care they need. As a Home Care Scheduler, you will play an essential role in connecting caregivers with clients and helping keep our home care services running smoothly. Guardian Angel Senior Services was created with a vision and mission to make a difference in the lives of seniors by helping them maintain their dignity and independence at home. We are a family-owned company with over 23 years of experience and 16 locations. Our team is made up of individuals who have a passion for helping others and a commitment to providing exceptional care and service to our clients.

Requirements

  • Strong organizational and time management skills
  • Excellent communication and customer service skills
  • The ability to multitask and prioritize competing responsibilities
  • Strong problem-solving skills
  • The ability to remain calm and professional under pressure
  • Attention to detail and accuracy
  • Basic computer and administrative skills

Nice To Haves

  • Experience with scheduling or home care is preferred
  • Experience working in a fast-paced office environment is a plus
  • Experience in home care, healthcare scheduling, staffing, or customer service is preferred, but we are looking for the right person with the motivation and skills to succeed.

Responsibilities

  • Coordinating and maintaining schedules for clients and caregivers
  • Matching caregivers with clients based on availability, skills, and client needs
  • Creating and maintaining accurate caregiver schedules
  • Communicating with caregivers, clients, and office staff
  • Managing schedule changes, call-outs, and last-minute coverage needs
  • Assisting with finding coverage for open shifts
  • Ensuring client services are staffed appropriately
  • Maintaining accurate documentation and scheduling records
  • Working closely with office staff to ensure smooth daily operations
  • Building positive relationships with caregivers and clients
  • Helping solve scheduling challenges in a fast-paced environment

Benefits

  • Full-Time, Monday through Friday Schedule
  • Competitive Pay: $23.00 - $25.00 per hour
  • Consistent Daytime Hours
  • No Weekend Schedule
  • Supportive Team Environment
  • Opportunity for Professional Growth
  • Meaningful Work Supporting Seniors and Their Caregivers
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