Home Care Representative

European Service at Home•Palos Hills, IL

13d•Hybrid

About The Position

We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program. The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.

Requirements

Excellent communication skills in English
Must have a vehicle
Ability to Delegate
A high school diploma or general education diploma
Willingness to substitute caregiver
Basic computer skills

Responsibilities

Commutes to the office to set up client appointments and coordinate their schedule for the day.
Travels throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides).
Determines whether existing care plans are adequate to meet client needs.
Ensures client and employee safety, assesses possible risks, and constantly works on prevention.
Helps with the hiring of new employees and updating current employee documents.
Makes home visits, as necessary, to provide hands-on training and assistance.
Helps with in-service training.
Personally substitutes HCA, if necessary.
Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members.
Works in a team to assure the accomplishment of the company's goals.