Home Care Receptionist

Addus HomeCare•San Antonio, TX

12d•Onsite

About The Position

This position is the first point of contact for the company, providing administrative support across the organization by handling the flow of people through the business and ensuring that all detailed responsibilities are completed accurately and delivered with high quality and in a timely manner.

Requirements

Associate/Bachelors Degree and 2 years of previous clerical and administrative duties
Proven working experience in a front office handling receptionist responsibilities
Experience with High volume calls required - 100 plus interactions per day
Computer Proficiency - MS Office
Professional appearance
Solid communication skills, both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize, and work under pressure

Responsibilities

Greets, welcomes, and directs all visitors appropriately
Answers, screens, and forwards any incoming phone calls while providing basic information when needed
Receives and sorts daily mail/deliveries/couriers
Maintains security by following procedures and controlling access
Updates appointment calendars and schedule meetings/appointments
Performs other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Maintains office supplies and order as appropriate
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements
Abides by all regulations, policies, procedures and standards
Performs other duties as assigned