Home Care QA Specialist

Addus HomeCare•Waco, TX

About The Position

The Home Care QA Specialist performs client evaluations and service-planning work in the field, completes assigned visits, and submits visit documentation to the office. The role also supports attendant recruitment, hiring, training, and supervision; maintains supervisor files; and helps ensure documentation and operations comply with applicable policies and regulations. The position participates in staff meetings, in-services, community relations, committees, and other assigned activities.

Requirements

Two years of full-time study at an accredited college or university; alternatively, applicants with a high school diploma or equivalent may substitute one year of full-time supervisory employment in a healthcare facility, agency, or community-based agency for each required year of college.

Nice To Haves

PHC experience preferred.
MC experience preferred.

Responsibilities

Conduct on-site client evaluations and develop service plans in conjunction with authorization.
Complete scheduled visits and report daily to the scheduler.
Recruit, hire, train, and supervise attendants.
Complete appropriate forms, attach them to the daily visit report, and submit them to the office within 48 hours of the visit.
Document pertinent information and correct and resubmit error rejections within 48 hours.
Maintain supervisor files.
Participate in staff meetings, in-services, community relations activities, committees, working groups, and special projects.
Maintain confidentiality of client, attendance, and staff information.
Communicate regularly with the supervisor about department issues and potential problems.
Follow organizational policies and procedures and comply with applicable federal and state regulations.
Attend administrative staff meetings and other meetings and seminars.
Create and conduct presentations using audiovisual tools, including PowerPoint.
Complete required annual compliance training.
Recommend improvements to policies, procedures, and documentation.
Perform other related duties as required or assigned.