Home Care Nurse Manager

Elite Home Health Care•New York, NY

21d•$130,000 - $140,000

About The Position

The Nurse Manager oversees clinical operations within Elite Home Health Care’s Licensed Home Care Services Agency (LHCSA) in New York. The role ensures high-quality, compliant care aligned with NYSDOH regulations and agency standards. It manages staff performance, orientations, evaluations, training, and support for caregiver and RN staff, while coordinating clinical calls, care plans, changes in condition, assessments, and visits. The Nurse Manager also leads quality assurance initiatives, supports recruitment and retention, and ensures compliance with applicable federal, state, and local healthcare regulations. The role combines office-based administrative work with field-based patient visits as needed. Local travel is required for home assessments, staff supervision, and emergency coverage. Occasional evening or weekend availability may be required for urgent care needs or staffing demands.

Requirements

Graduate of an accredited school of professional nursing with a Diploma, Associate, Baccalaureate, or master's degree in nursing.
Active and unrestricted Registered Nurse (RN) license in New York State.
Valid driver's license, reliable transportation, and current auto insurance coverage.
Exceptional problem-solving and critical-thinking skills, including the ability to work independently and manage multiple priorities.
Competence interpreting and applying federal, state, and NYSDOH regulations, including Title 10 NYCRR Part 766.
Strong verbal and written communication skills for engaging with interdisciplinary teams, patients, families, referral sources, and regulatory bodies.
Proficiency with electronic medical records (EMR) systems and general computer use, including Microsoft Office and clinical documentation platforms.
Ability to read, understand, and implement healthcare protocols, operating procedures, safety guidelines, and care manuals accurately.
Compassion, empathy, and understanding in patient care and team leadership.
Ability to travel locally for home visits, staff supervision, and emergency coverage.

Nice To Haves

At least three years of satisfactory nursing experience in a home care setting, preferably within an LHCSA.
Prior experience coordinating care and supervising staff in a home health environment.
Current CPR certification from an accredited provider, such as the AHA or Red Cross.
Bilingual proficiency.

Responsibilities

Monitor and evaluate clinical staff performance, accountability, goals, and adherence to agency standards.
Coach, mentor, and train staff through formal and on-the-job development, including performance redirection when necessary.
Conduct staff orientation and annual performance reviews in accordance with applicable regulations, accrediting standards, and agency policies.
Develop and review Personal Care Plans across contract and payor sources, ensuring caregivers follow authorized plans and documentation protocols.
Support recruitment, hiring, and retention to maintain continuity of home care services.
Monitor and implement change-in-condition protocols, including follow-up, documentation, and reporting under NYSDOH incident management guidelines.
Manage triage calls and post-hospitalization follow-ups, ensuring required incident reporting to internal leadership and external stakeholders.
Develop emergency staffing plans for weather events and other service disruptions in accordance with emergency preparedness standards.
Participate in QAPI by investigating incidents, developing corrective actions, overseeing nursing staff follow-up, and ensuring timely reporting to relevant entities.
Collaborate with the Director of Nursing, physicians, caregivers, and interdisciplinary team members on care planning.
Schedule and oversee initial and recertification nursing visits, ensuring timely completion and documentation under Medicaid and managed care contracts.
Deliver new nurse onboarding and process updates to maintain consistent clinical practices and regulatory compliance.
Develop and manage organizational orientation programs covering NYSDOH standards, agency policies, and care protocols.
Monitor caregiver field-visit completions and assessments for compliance with visit frequency, documentation, and evaluation standards.
Perform other duties and special projects that support agency operations and its mission.